The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ Perspective

The Malaysia ICT Volunteers (MIV) is an ICT volunteer programme that aims to empower Malaysians towards becoming digital citizens of the Digital Smart Nation. As its effectiveness in attaining this goal has never been measured using rigorous scientific methods; the present study aimed to fill this g...

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Main Authors: Mazni Omar, Huda Ibrahim, Mazida Ahmad, Hapini Awang, Azman Yasin, Azizah Ahmad
Format: Article
Language:English
Published: MDPI AG 2022-09-01
Series:Proceedings
Subjects:
Online Access:https://www.mdpi.com/2504-3900/82/1/52
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author Mazni Omar
Huda Ibrahim
Mazida Ahmad
Hapini Awang
Azman Yasin
Azizah Ahmad
author_facet Mazni Omar
Huda Ibrahim
Mazida Ahmad
Hapini Awang
Azman Yasin
Azizah Ahmad
author_sort Mazni Omar
collection DOAJ
description The Malaysia ICT Volunteers (MIV) is an ICT volunteer programme that aims to empower Malaysians towards becoming digital citizens of the Digital Smart Nation. As its effectiveness in attaining this goal has never been measured using rigorous scientific methods; the present study aimed to fill this gap. The aim of this study is to investigate the effectiveness of the MIV programme in terms of its impact on the MIV volunteers’ behaviour. This study is guided by the Theory of Planned Behaviour (TPB), and a set of questionnaires was developed for the online survey. During the data collection period from August to October 2021, 329 valid cases from the MIV volunteers were gathered. Structural Equation Modelling (SEM) was used to analyse the date. Statistical results confirmed that Attitude towards MIV and Perceived Behavioural Control exert a significant influence on Intention to Volunteer, which in turn significantly influences the ICT Volunteering Behaviour of MIV volunteers. On the other hand, Subjective Norms do not play a significant role in the participants’ attitudes toward the MIV programme. Another important finding that emerged from this study is that the MIV programme is effective in promoting ICT Volunteering Behaviour by exerting a positive influence on the participants’ willingness and attitude by increasing their confidence in the MIV programme advantages. However, its benefits can be further enhanced by strengthening partnerships with schools, higher education institutions, private/government agencies, and non-governmental organisations (NGOs), as well as through more active social media utilisation for the promotion of ICT knowledge sharing and engagement.
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spelling doaj.art-9a88b82c4ca343fb887a4de52a96a1c32023-11-24T17:35:27ZengMDPI AGProceedings2504-39002022-09-018215210.3390/proceedings2022082052The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ PerspectiveMazni Omar0Huda Ibrahim1Mazida Ahmad2Hapini Awang3Azman Yasin4Azizah Ahmad5Institute for Advanced and Smart Digital Opportunities (IASDO), School of Computing, Universiti Utara Malaysia, Sintok 06010, Kedah, MalaysiaInstitute for Advanced and Smart Digital Opportunities (IASDO), School of Computing, Universiti Utara Malaysia, Sintok 06010, Kedah, MalaysiaInstitute for Advanced and Smart Digital Opportunities (IASDO), School of Computing, Universiti Utara Malaysia, Sintok 06010, Kedah, MalaysiaInstitute for Advanced and Smart Digital Opportunities (IASDO), School of Computing, Universiti Utara Malaysia, Sintok 06010, Kedah, MalaysiaInstitute for Advanced and Smart Digital Opportunities (IASDO), School of Computing, Universiti Utara Malaysia, Sintok 06010, Kedah, MalaysiaSchool of Computing and Informatics, Albukhary International University (AIU), Alor Setar 05200, Kedah, MalaysiaThe Malaysia ICT Volunteers (MIV) is an ICT volunteer programme that aims to empower Malaysians towards becoming digital citizens of the Digital Smart Nation. As its effectiveness in attaining this goal has never been measured using rigorous scientific methods; the present study aimed to fill this gap. The aim of this study is to investigate the effectiveness of the MIV programme in terms of its impact on the MIV volunteers’ behaviour. This study is guided by the Theory of Planned Behaviour (TPB), and a set of questionnaires was developed for the online survey. During the data collection period from August to October 2021, 329 valid cases from the MIV volunteers were gathered. Structural Equation Modelling (SEM) was used to analyse the date. Statistical results confirmed that Attitude towards MIV and Perceived Behavioural Control exert a significant influence on Intention to Volunteer, which in turn significantly influences the ICT Volunteering Behaviour of MIV volunteers. On the other hand, Subjective Norms do not play a significant role in the participants’ attitudes toward the MIV programme. Another important finding that emerged from this study is that the MIV programme is effective in promoting ICT Volunteering Behaviour by exerting a positive influence on the participants’ willingness and attitude by increasing their confidence in the MIV programme advantages. However, its benefits can be further enhanced by strengthening partnerships with schools, higher education institutions, private/government agencies, and non-governmental organisations (NGOs), as well as through more active social media utilisation for the promotion of ICT knowledge sharing and engagement.https://www.mdpi.com/2504-3900/82/1/52MIV volunteerscommunityICTTheory of Planned Behaviourvolunteering behaviourdigital literacy
spellingShingle Mazni Omar
Huda Ibrahim
Mazida Ahmad
Hapini Awang
Azman Yasin
Azizah Ahmad
The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ Perspective
Proceedings
MIV volunteers
community
ICT
Theory of Planned Behaviour
volunteering behaviour
digital literacy
title The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ Perspective
title_full The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ Perspective
title_fullStr The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ Perspective
title_full_unstemmed The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ Perspective
title_short The Impact of the Malaysia ICT Volunteers (MIV) Programme: The Volunteers’ Perspective
title_sort impact of the malaysia ict volunteers miv programme the volunteers perspective
topic MIV volunteers
community
ICT
Theory of Planned Behaviour
volunteering behaviour
digital literacy
url https://www.mdpi.com/2504-3900/82/1/52
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