The Effect of Information Technology, Competence, and Commitment to Service Quality and Implication on Customer Satisfaction

The use of information technology to support the various needs and development of organizations, individuals, and companies will undoubtedly bring something positive. With the assistance of information technology, the company's performance will be excellent. Moreover, the excellent performa...

Full description

Bibliographic Details
Main Authors: Evan Nugraha, Rini Mulyani Sari, Sutarman, Arif Yunan, Asep Kurniawan
Format: Article
Language:English
Published: Universitas Indonesia 2022-10-01
Series:International Journal of Technology
Subjects:
Online Access:https://ijtech.eng.ui.ac.id/article/view/3809