Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent Environments
Queue systems are practically used in various institutions and commercial enterprises constituting a challenge for the intelligent environments in smart cities. The management of the flow of customers guarantees the elimination or reduction of the queues as well as the economic benefits which follow...
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Format: | Article |
Language: | English |
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MDPI AG
2020-10-01
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Series: | Sensors |
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Online Access: | https://www.mdpi.com/1424-8220/20/20/5837 |
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author | Radosław Klimek |
author_facet | Radosław Klimek |
author_sort | Radosław Klimek |
collection | DOAJ |
description | Queue systems are practically used in various institutions and commercial enterprises constituting a challenge for the intelligent environments in smart cities. The management of the flow of customers guarantees the elimination or reduction of the queues as well as the economic benefits which follow the clients’ satisfaction of a better quality of service. An intelligent queue management system has been proposed which is designed as the pro-active and context-aware ecosystem based on multiple low-level sensors and devices constituting the IoT (Internet of Things) network. The designed context-driven system is characterised by user friendliness, as well as the client behaviour recognition and understanding which generate actions that support clients, establishing wealthy environments. A prototype version of the system has been proposed which has been validated by formal analysis and simulation. This prototype can be used as a necessary experience and as a reference point when building a target system and meeting requirements typical for context-aware and pro-active systems based on IoT networks which process massive data streams. |
first_indexed | 2024-03-10T15:36:39Z |
format | Article |
id | doaj.art-9b399040a0a942df9c3cefef9e211c7d |
institution | Directory Open Access Journal |
issn | 1424-8220 |
language | English |
last_indexed | 2024-03-10T15:36:39Z |
publishDate | 2020-10-01 |
publisher | MDPI AG |
record_format | Article |
series | Sensors |
spelling | doaj.art-9b399040a0a942df9c3cefef9e211c7d2023-11-20T17:13:13ZengMDPI AGSensors1424-82202020-10-012020583710.3390/s20205837Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent EnvironmentsRadosław Klimek0Department of Applied Computer Science, AGH University of Science and Technology, Al. Mickiewicza 30, 30-059 Krakow, PolandQueue systems are practically used in various institutions and commercial enterprises constituting a challenge for the intelligent environments in smart cities. The management of the flow of customers guarantees the elimination or reduction of the queues as well as the economic benefits which follow the clients’ satisfaction of a better quality of service. An intelligent queue management system has been proposed which is designed as the pro-active and context-aware ecosystem based on multiple low-level sensors and devices constituting the IoT (Internet of Things) network. The designed context-driven system is characterised by user friendliness, as well as the client behaviour recognition and understanding which generate actions that support clients, establishing wealthy environments. A prototype version of the system has been proposed which has been validated by formal analysis and simulation. This prototype can be used as a necessary experience and as a reference point when building a target system and meeting requirements typical for context-aware and pro-active systems based on IoT networks which process massive data streams.https://www.mdpi.com/1424-8220/20/20/5837queue management systemIoTintelligent environmentcontext-awareness |
spellingShingle | Radosław Klimek Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent Environments Sensors queue management system IoT intelligent environment context-awareness |
title | Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent Environments |
title_full | Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent Environments |
title_fullStr | Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent Environments |
title_full_unstemmed | Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent Environments |
title_short | Sensor-Enabled Context-Aware and Pro-Active Queue Management Systems in Intelligent Environments |
title_sort | sensor enabled context aware and pro active queue management systems in intelligent environments |
topic | queue management system IoT intelligent environment context-awareness |
url | https://www.mdpi.com/1424-8220/20/20/5837 |
work_keys_str_mv | AT radosławklimek sensorenabledcontextawareandproactivequeuemanagementsystemsinintelligentenvironments |