BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIES

Higher Education Institutions (HEIs) in Africa face the challenge of responding to the expanding demand for tertiary education while maintaining or enhancing the quality of their course offerings. This has led to some HEIs introducing interactive web technologies to support their distance teaching a...

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Main Authors: Greig Krull, Brenda Mallinson
Format: Article
Language:English
Published: Online Learning Consortium 2013-07-01
Series:Online Learning
Subjects:
Online Access:https://olj.onlinelearningconsortium.org/index.php/olj/article/view/343
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author Greig Krull
Brenda Mallinson
author_facet Greig Krull
Brenda Mallinson
author_sort Greig Krull
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description Higher Education Institutions (HEIs) in Africa face the challenge of responding to the expanding demand for tertiary education while maintaining or enhancing the quality of their course offerings. This has led to some HEIs introducing interactive web technologies to support their distance teaching and learning practices. However, academic staff at these institutions may struggle to provide sufficient support to online learners in part due to inadequate staff capacity in terms of familiarity with and use of online communication tools. This paper reports the practical experiences of building academic staff capacity within three southern Africa institutions, in order to initiate skills development and introduce foundational concepts in support of engaging online learners. The design of the course material is discussed and the experiences of the facilitators and participants are examined.
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spelling doaj.art-9b588e2850b64f0c8610093d353d800f2024-02-03T09:42:52ZengOnline Learning ConsortiumOnline Learning2472-57492472-57302013-07-0117210.24059/olj.v17i2.343BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIESGreig Krull0Brenda MallinsonSaideHigher Education Institutions (HEIs) in Africa face the challenge of responding to the expanding demand for tertiary education while maintaining or enhancing the quality of their course offerings. This has led to some HEIs introducing interactive web technologies to support their distance teaching and learning practices. However, academic staff at these institutions may struggle to provide sufficient support to online learners in part due to inadequate staff capacity in terms of familiarity with and use of online communication tools. This paper reports the practical experiences of building academic staff capacity within three southern Africa institutions, in order to initiate skills development and introduce foundational concepts in support of engaging online learners. The design of the course material is discussed and the experiences of the facilitators and participants are examined.https://olj.onlinelearningconsortium.org/index.php/olj/article/view/343Online LearningLearner SupportCapacity-buildingAfrican Universities
spellingShingle Greig Krull
Brenda Mallinson
BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIES
Online Learning
Online Learning
Learner Support
Capacity-building
African Universities
title BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIES
title_full BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIES
title_fullStr BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIES
title_full_unstemmed BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIES
title_short BUILDING ACADEMIC STAFF CAPACITY TO SUPPORT ONLINE LEARNING IN DEVELOPING COUNTRIES
title_sort building academic staff capacity to support online learning in developing countries
topic Online Learning
Learner Support
Capacity-building
African Universities
url https://olj.onlinelearningconsortium.org/index.php/olj/article/view/343
work_keys_str_mv AT greigkrull buildingacademicstaffcapacitytosupportonlinelearningindevelopingcountries
AT brendamallinson buildingacademicstaffcapacitytosupportonlinelearningindevelopingcountries