Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-Synthesis

The use of urban routes by tourists is an integral part of tourism in urban spaces, and tourists use urban routes to reach their desired destinations. Confusion in wayfinding causes unpleasant feelings and facilitates wayfinding, providing tourist satisfaction and repeat visits. Despite importance o...

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Main Authors: Mozhdeh Javanshiri, Toktam Hanaee, Seyed Moslem Seyedolhosseini, Sanaz Saeedi
Format: Article
Language:fas
Published: University of Sistan and Baluchestan 2022-12-01
Series:جغرافیا و توسعه
Subjects:
Online Access:https://gdij.usb.ac.ir/article_7286_d9017aeaa94fcb8c6321e5499d88619b.pdf
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author Mozhdeh Javanshiri
Toktam Hanaee
Seyed Moslem Seyedolhosseini
Sanaz Saeedi
author_facet Mozhdeh Javanshiri
Toktam Hanaee
Seyed Moslem Seyedolhosseini
Sanaz Saeedi
author_sort Mozhdeh Javanshiri
collection DOAJ
description The use of urban routes by tourists is an integral part of tourism in urban spaces, and tourists use urban routes to reach their desired destinations. Confusion in wayfinding causes unpleasant feelings and facilitates wayfinding, providing tourist satisfaction and repeat visits. Despite importance of issues related to tourists' behavior in urban spaces, there is a lack of research that examines all factors affecting tourists' wayfinding behavior in tourist cities and provides a comprehensive understanding of wayfinding of tourism. Therefore, current research has its main mission and goal in contributing to body of knowledge in field of studies of tourists' wayfinding behavior and identifying all factors affecting this behavior in urban space for fill this research gap and planning and designing an efficient wayfinding system, according to the tourists' wayfinding behavior. This research is fundamental in terms of its purpose and seeks to answer the question, what are factors affecting wayfinding behavior of urban tourists? To answer research question, meta-synthesis method and seven-step model of Sandelowski and Barroso (2007) have been used. The target texts were coded in Maxqda 10. According to obtained results, tourism wayfinding is a complex activity due to limited familiarity of tourists with environment and different perception and depends on many factors. Facilitating tourist wayfinding requires attention to 5 main categories of travel factors, tourist characteristics, perceptual factors, environmental factors and guide tools. Findings of this research can be used to understand wayfinding behavior of tourists and improve wayfinding environment and travel experience and satisfaction of tourists.
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spelling doaj.art-9b696c24549848e285c9ff03067cb6852023-06-13T20:26:32ZfasUniversity of Sistan and Baluchestanجغرافیا و توسعه1735-07352676-77912022-12-01206923026910.22111/gdij.2022.72867286Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-SynthesisMozhdeh Javanshiri0Toktam Hanaee1Seyed Moslem Seyedolhosseini2Sanaz Saeedi3Phd Candidate, Department of Urbanism, Mashhad Branch, Islamic Azad University, Mashhad, IranAssociate Professor of Urbanism. Department of Urbanism, Mashhad Branch, Islamic Azad University, Mashhad, IranAssociate Professor, Department of Urbanism, Mashhad Branch, Islamic Azad University, Mashhad, IranDepartment of Urban Planning, Mashhad Branch, Islamic Azad University, IranThe use of urban routes by tourists is an integral part of tourism in urban spaces, and tourists use urban routes to reach their desired destinations. Confusion in wayfinding causes unpleasant feelings and facilitates wayfinding, providing tourist satisfaction and repeat visits. Despite importance of issues related to tourists' behavior in urban spaces, there is a lack of research that examines all factors affecting tourists' wayfinding behavior in tourist cities and provides a comprehensive understanding of wayfinding of tourism. Therefore, current research has its main mission and goal in contributing to body of knowledge in field of studies of tourists' wayfinding behavior and identifying all factors affecting this behavior in urban space for fill this research gap and planning and designing an efficient wayfinding system, according to the tourists' wayfinding behavior. This research is fundamental in terms of its purpose and seeks to answer the question, what are factors affecting wayfinding behavior of urban tourists? To answer research question, meta-synthesis method and seven-step model of Sandelowski and Barroso (2007) have been used. The target texts were coded in Maxqda 10. According to obtained results, tourism wayfinding is a complex activity due to limited familiarity of tourists with environment and different perception and depends on many factors. Facilitating tourist wayfinding requires attention to 5 main categories of travel factors, tourist characteristics, perceptual factors, environmental factors and guide tools. Findings of this research can be used to understand wayfinding behavior of tourists and improve wayfinding environment and travel experience and satisfaction of tourists.https://gdij.usb.ac.ir/article_7286_d9017aeaa94fcb8c6321e5499d88619b.pdfwayfindingurban tourismtourism wayfindingmeta-synthesis
spellingShingle Mozhdeh Javanshiri
Toktam Hanaee
Seyed Moslem Seyedolhosseini
Sanaz Saeedi
Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-Synthesis
جغرافیا و توسعه
wayfinding
urban tourism
tourism wayfinding
meta-synthesis
title Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-Synthesis
title_full Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-Synthesis
title_fullStr Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-Synthesis
title_full_unstemmed Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-Synthesis
title_short Reading the Factors Affecting the Wayfinding Behavior of Urban Tourists Using Meta-Synthesis
title_sort reading the factors affecting the wayfinding behavior of urban tourists using meta synthesis
topic wayfinding
urban tourism
tourism wayfinding
meta-synthesis
url https://gdij.usb.ac.ir/article_7286_d9017aeaa94fcb8c6321e5499d88619b.pdf
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AT seyedmoslemseyedolhosseini readingthefactorsaffectingthewayfindingbehaviorofurbantouristsusingmetasynthesis
AT sanazsaeedi readingthefactorsaffectingthewayfindingbehaviorofurbantouristsusingmetasynthesis