Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes
This study explores the impact of interpersonal relationships on processes and outcomes of care at a nurse-managed, primary care clinic in Southern California serving a vulnerable population. Ten semistructured interviews were conducted with all health care providers in the clinic to explore patient...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2019-07-01
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| Series: | SAGE Open |
| Online Access: | https://doi.org/10.1177/2158244019858436 |
| _version_ | 1818283212783222784 |
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| author | Charlotte T. Lee Susanne Phillips Susan Tiso Camille Fitzpatrick |
| author_facet | Charlotte T. Lee Susanne Phillips Susan Tiso Camille Fitzpatrick |
| author_sort | Charlotte T. Lee |
| collection | DOAJ |
| description | This study explores the impact of interpersonal relationships on processes and outcomes of care at a nurse-managed, primary care clinic in Southern California serving a vulnerable population. Ten semistructured interviews were conducted with all health care providers in the clinic to explore patient characteristics, types of relationships experienced, and how they may have affected processes and outcomes of care. Themes in interviews were identified through thematic analysis. We found that (a) patients with limited access to health care and resources establish different types of relationships to support their needs, and (b) interpersonal relationships, including those among providers, affect quality of care. |
| first_indexed | 2024-12-13T00:33:19Z |
| format | Article |
| id | doaj.art-9b838131a6084bbd8861bd1f024830d4 |
| institution | Directory Open Access Journal |
| issn | 2158-2440 |
| language | English |
| last_indexed | 2024-12-13T00:33:19Z |
| publishDate | 2019-07-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | SAGE Open |
| spelling | doaj.art-9b838131a6084bbd8861bd1f024830d42022-12-22T00:05:15ZengSAGE PublishingSAGE Open2158-24402019-07-01910.1177/2158244019858436Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical OutcomesCharlotte T. Lee0Susanne Phillips1Susan Tiso2Camille Fitzpatrick3Ryerson University, Toronto, Ontario, CanadaUniversity of California, Irvine, USAUniversity of California, Irvine, USAUniversity of California, Irvine, USAThis study explores the impact of interpersonal relationships on processes and outcomes of care at a nurse-managed, primary care clinic in Southern California serving a vulnerable population. Ten semistructured interviews were conducted with all health care providers in the clinic to explore patient characteristics, types of relationships experienced, and how they may have affected processes and outcomes of care. Themes in interviews were identified through thematic analysis. We found that (a) patients with limited access to health care and resources establish different types of relationships to support their needs, and (b) interpersonal relationships, including those among providers, affect quality of care.https://doi.org/10.1177/2158244019858436 |
| spellingShingle | Charlotte T. Lee Susanne Phillips Susan Tiso Camille Fitzpatrick Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes SAGE Open |
| title | Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes |
| title_full | Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes |
| title_fullStr | Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes |
| title_full_unstemmed | Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes |
| title_short | Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes |
| title_sort | exploring interpersonal relationships in a nurse managed clinic and their impact on clinical outcomes |
| url | https://doi.org/10.1177/2158244019858436 |
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