Evaluating green supplier satisfaction
Purpose – There is great uncertainty and volatility in the evaluation and measurement of green supplier satisfaction. The purpose of this paper is to fill this gap based on the information entropy theory (IET) to describe the probability of green supplier satisfaction degree. Design/methodology/appr...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2020-05-01
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| Series: | Modern Supply Chain Research and Applications |
| Subjects: | |
| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/MSCRA-02-2019-0008/full/pdf?title=evaluating-green-supplier-satisfaction |
| _version_ | 1797997841382113280 |
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| author | Chunguang Bai Ahmet Satir |
| author_facet | Chunguang Bai Ahmet Satir |
| author_sort | Chunguang Bai |
| collection | DOAJ |
| description | Purpose – There is great uncertainty and volatility in the evaluation and measurement of green supplier satisfaction. The purpose of this paper is to fill this gap based on the information entropy theory (IET) to describe the probability of green supplier satisfaction degree. Design/methodology/approach – The authors introduce a formal model using analytic hierarchy process (AHP), IET and entropy technique for order preference by similarity to an ideal solution (TOPSIS) method to evaluate green supplier satisfaction and promote them for the better implementation of green supply chain management practices. Findings – The first finding is developing an effective framework for green supplier satisfaction, incorporating various measures of environmental dimension. Second, a hybrid uncertainty decision method is introduced, by integrating AHP and IET and entropy-TOPSIS. Research limitations/implications – One of the main limitations of the research is that the authors introduced a conceptual example. Real-world applications need to investigate the accuracy and effectiveness of these measures, and the operational feasibility of this method. Originality/value – This is one of the first works to provide a comprehensive appraisal model for evaluation of green supplier satisfaction. This study and research method can form general guidelines, and organizations can increasingly benefit from using green supplier satisfaction evaluation as a management tool. Green supplier satisfaction evaluation is just the beginning. |
| first_indexed | 2024-04-11T10:38:03Z |
| format | Article |
| id | doaj.art-9c1ba7b1a68747b0945a7c3b9772295b |
| institution | Directory Open Access Journal |
| issn | 2631-3871 |
| language | English |
| last_indexed | 2024-04-11T10:38:03Z |
| publishDate | 2020-05-01 |
| publisher | Emerald Publishing |
| record_format | Article |
| series | Modern Supply Chain Research and Applications |
| spelling | doaj.art-9c1ba7b1a68747b0945a7c3b9772295b2022-12-22T04:29:14ZengEmerald PublishingModern Supply Chain Research and Applications2631-38712020-05-0122638110.1108/MSCRA-02-2019-0008638656Evaluating green supplier satisfactionChunguang Bai0Ahmet Satir1School of Management and Economics, University of Electronic Science and Technology of China, Chengdu, ChinaJohn Molson School of Business, Concordia University, Montreal, CanadaPurpose – There is great uncertainty and volatility in the evaluation and measurement of green supplier satisfaction. The purpose of this paper is to fill this gap based on the information entropy theory (IET) to describe the probability of green supplier satisfaction degree. Design/methodology/approach – The authors introduce a formal model using analytic hierarchy process (AHP), IET and entropy technique for order preference by similarity to an ideal solution (TOPSIS) method to evaluate green supplier satisfaction and promote them for the better implementation of green supply chain management practices. Findings – The first finding is developing an effective framework for green supplier satisfaction, incorporating various measures of environmental dimension. Second, a hybrid uncertainty decision method is introduced, by integrating AHP and IET and entropy-TOPSIS. Research limitations/implications – One of the main limitations of the research is that the authors introduced a conceptual example. Real-world applications need to investigate the accuracy and effectiveness of these measures, and the operational feasibility of this method. Originality/value – This is one of the first works to provide a comprehensive appraisal model for evaluation of green supplier satisfaction. This study and research method can form general guidelines, and organizations can increasingly benefit from using green supplier satisfaction evaluation as a management tool. Green supplier satisfaction evaluation is just the beginning.https://www.emerald.com/insight/content/doi/10.1108/MSCRA-02-2019-0008/full/pdf?title=evaluating-green-supplier-satisfactionahptopsismeasuresgreen supplier satisfactioninformation entropy theory |
| spellingShingle | Chunguang Bai Ahmet Satir Evaluating green supplier satisfaction Modern Supply Chain Research and Applications ahp topsis measures green supplier satisfaction information entropy theory |
| title | Evaluating green supplier satisfaction |
| title_full | Evaluating green supplier satisfaction |
| title_fullStr | Evaluating green supplier satisfaction |
| title_full_unstemmed | Evaluating green supplier satisfaction |
| title_short | Evaluating green supplier satisfaction |
| title_sort | evaluating green supplier satisfaction |
| topic | ahp topsis measures green supplier satisfaction information entropy theory |
| url | https://www.emerald.com/insight/content/doi/10.1108/MSCRA-02-2019-0008/full/pdf?title=evaluating-green-supplier-satisfaction |
| work_keys_str_mv | AT chunguangbai evaluatinggreensuppliersatisfaction AT ahmetsatir evaluatinggreensuppliersatisfaction |