Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of cities

Today, the key component of development in the system of public administration is the introduction of elements of e-government at all stages of interaction between government agencies and the public. One of the most important elements of e-government is the broad informatization of public life, beca...

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Main Authors: G.I. Zhekalo, A.V. Klyuchenko
Format: Article
Language:English
Published: Zhytomyr Polytechnic State University 2020-08-01
Series:Економіка, управління та адміністрування
Subjects:
Online Access:http://ema.ztu.edu.ua/article/view/213491/213602
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author G.I. Zhekalo
A.V. Klyuchenko
author_facet G.I. Zhekalo
A.V. Klyuchenko
author_sort G.I. Zhekalo
collection DOAJ
description Today, the key component of development in the system of public administration is the introduction of elements of e-government at all stages of interaction between government agencies and the public. One of the most important elements of e-government is the broad informatization of public life, because, at present, the information resource is no less important in the field of municipal government than material, labor, energy, financial or other resources. Therefore, the main purpose of the article is to compare the characteristics of the public information program at the local level. We found out that the most important method of informing the public and ensuring communication between government and the public is the operation of official websites. We have determined that the most important indicators of openness and transparency of a government are such as information content of the website, the availability of controls, the possibility of feedback, the interactivity of the site, the availability of information in different languages, search engines, the clear grouping of messages, «hashtagging», the display of relevant information not only on websites, but also on official pages in social networks. As a result of the research, we come to the conclusion that websites are an official source of informing the public about past and future events of the city, actions of the city authorities, their plans and prospects. At the same time, the website is the main source that can ensure the participation of citizens in the life of the city. Modern versions of official websites are aimed not only at informing, but also at communicating with the public, the possibility of receiving answers, comments, remarks and suggestions, taking into account physiological features, nationalities, etc.
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spelling doaj.art-9c1be701704b44efa814ae9b9136d2342022-12-22T00:36:26ZengZhytomyr Polytechnic State UniversityЕкономіка, управління та адміністрування2664-245X2664-24682020-08-01393576210.26642/ema-2020-3(93)-57-62Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of citiesG.I. ZhekaloA.V. Klyuchenko Today, the key component of development in the system of public administration is the introduction of elements of e-government at all stages of interaction between government agencies and the public. One of the most important elements of e-government is the broad informatization of public life, because, at present, the information resource is no less important in the field of municipal government than material, labor, energy, financial or other resources. Therefore, the main purpose of the article is to compare the characteristics of the public information program at the local level. We found out that the most important method of informing the public and ensuring communication between government and the public is the operation of official websites. We have determined that the most important indicators of openness and transparency of a government are such as information content of the website, the availability of controls, the possibility of feedback, the interactivity of the site, the availability of information in different languages, search engines, the clear grouping of messages, «hashtagging», the display of relevant information not only on websites, but also on official pages in social networks. As a result of the research, we come to the conclusion that websites are an official source of informing the public about past and future events of the city, actions of the city authorities, their plans and prospects. At the same time, the website is the main source that can ensure the participation of citizens in the life of the city. Modern versions of official websites are aimed not only at informing, but also at communicating with the public, the possibility of receiving answers, comments, remarks and suggestions, taking into account physiological features, nationalities, etc.http://ema.ztu.edu.ua/article/view/213491/213602e-governmentinformatizationinformation societywebsitesocial networks
spellingShingle G.I. Zhekalo
A.V. Klyuchenko
Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of cities
Економіка, управління та адміністрування
e-government
informatization
information society
website
social networks
title Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of cities
title_full Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of cities
title_fullStr Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of cities
title_full_unstemmed Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of cities
title_short Informatization programs as a component of the mechanism of e-government implementation: comparative characteristics of cities
title_sort informatization programs as a component of the mechanism of e government implementation comparative characteristics of cities
topic e-government
informatization
information society
website
social networks
url http://ema.ztu.edu.ua/article/view/213491/213602
work_keys_str_mv AT gizhekalo informatizationprogramsasacomponentofthemechanismofegovernmentimplementationcomparativecharacteristicsofcities
AT avklyuchenko informatizationprogramsasacomponentofthemechanismofegovernmentimplementationcomparativecharacteristicsofcities