Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, Spain

The aim of the present research was to present the typologies of foreign tourists in the city of Granada, Spain, based on their emotional perception and interest in culture using different fieldwork methods. The main obtained results determine four segments of tourists: cultural, alternative, herita...

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Main Authors: José Valverde-Roda, Miguel Ángel Solano-Sánchez, Minerva Aguilar-Rivero, Gema Gomez-Casero
Format: Article
Language:English
Published: MDPI AG 2021-09-01
Series:Land
Subjects:
Online Access:https://www.mdpi.com/2073-445X/10/9/965
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author José Valverde-Roda
Miguel Ángel Solano-Sánchez
Minerva Aguilar-Rivero
Gema Gomez-Casero
author_facet José Valverde-Roda
Miguel Ángel Solano-Sánchez
Minerva Aguilar-Rivero
Gema Gomez-Casero
author_sort José Valverde-Roda
collection DOAJ
description The aim of the present research was to present the typologies of foreign tourists in the city of Granada, Spain, based on their emotional perception and interest in culture using different fieldwork methods. The main obtained results determine four segments of tourists: cultural, alternative, heritage, and emotional. The results also show that, in addition to cultural reasons, tourists presented other types of attractions that encouraged them to visit the city. Regarding the satisfaction variable, the obtained results show that satisfaction increased when cultural reasons had a strong influence on the tourists’ choice of destination. This research contributes to identifying the characteristics of the different visitor segments, with the aim of designing tourist and cultural products that can more efficiently satisfy their needs. This will have a positive impact on the economic development of the city of Granada with an increase in tourist spending, which will lead to an increase in employment and urban development.
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spelling doaj.art-9c299018524c4dd8929a8f9d1ef60cb92023-11-22T13:53:47ZengMDPI AGLand2073-445X2021-09-0110996510.3390/land10090965Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, SpainJosé Valverde-Roda0Miguel Ángel Solano-Sánchez1Minerva Aguilar-Rivero2Gema Gomez-Casero3Department of Applied Economics, Faculty of Law and Business & Economic Sciences, University of Córdoba, 14002 Córdoba, SpainDepartment of Applied Economics, Faculty of Social Sciences, Melilla Campus, University of Granada, 52005 Melilla, SpainDepartment of Applied Economics, Faculty of Labour Sciences, University of Córdoba, 14001 Córdoba, SpainDepartment of Applied Economics, Faculty of Law and Business & Economic Sciences, University of Córdoba, 14002 Córdoba, SpainThe aim of the present research was to present the typologies of foreign tourists in the city of Granada, Spain, based on their emotional perception and interest in culture using different fieldwork methods. The main obtained results determine four segments of tourists: cultural, alternative, heritage, and emotional. The results also show that, in addition to cultural reasons, tourists presented other types of attractions that encouraged them to visit the city. Regarding the satisfaction variable, the obtained results show that satisfaction increased when cultural reasons had a strong influence on the tourists’ choice of destination. This research contributes to identifying the characteristics of the different visitor segments, with the aim of designing tourist and cultural products that can more efficiently satisfy their needs. This will have a positive impact on the economic development of the city of Granada with an increase in tourist spending, which will lead to an increase in employment and urban development.https://www.mdpi.com/2073-445X/10/9/965segmentationmotivationsatisfactionWorld Heritage Sitedestinationemotional perception
spellingShingle José Valverde-Roda
Miguel Ángel Solano-Sánchez
Minerva Aguilar-Rivero
Gema Gomez-Casero
Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, Spain
Land
segmentation
motivation
satisfaction
World Heritage Site
destination
emotional perception
title Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, Spain
title_full Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, Spain
title_fullStr Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, Spain
title_full_unstemmed Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, Spain
title_short Segmentation of Foreign Tourists Based on Emotional Perception—The Case of Granada, Spain
title_sort segmentation of foreign tourists based on emotional perception the case of granada spain
topic segmentation
motivation
satisfaction
World Heritage Site
destination
emotional perception
url https://www.mdpi.com/2073-445X/10/9/965
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AT gemagomezcasero segmentationofforeigntouristsbasedonemotionalperceptionthecaseofgranadaspain