Knowledge and Position: How to Manage Ambiguous Public Welfare Work
This study draws on 41 interviews with managers and employees in the Norwegian public welfare services. The findings describe how employees in ambiguous semi-professional work experience frontline managers as knowledgeable. Underscoring the importance of managers with knowledge of the tasks at hand...
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| Format: | Article |
| Language: | English |
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Aalborg University
2019-06-01
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| Series: | Nordic Journal of Working Life Studies |
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| Online Access: | https://tidsskrift.dk/njwls/article/view/114798 |