System usability scale evaluation of online banking services: A South African study
Online banking is a critical service offered by financial institutions to their clientele to facilitate easier and faster access to financial services and transactions. Banks currently spend huge amounts of money on development and maintenance of websites and backend systems that offer online bankin...
Main Authors: | Mathias Mujinga, Mariki M. Eloff, Jan H. Kroeze |
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Format: | Article |
Language: | English |
Published: |
Academy of Science of South Africa
2018-03-01
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Series: | South African Journal of Science |
Subjects: | |
Online Access: | https://www.sajs.co.za/article/view/4825 |
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