Awareness, Attitudes and Purchase of Food With Quality Labels in Slovenia

Purpose – This study aims to identify the awareness of Slovenian consumers and their attitudes towards labels, as well as the reasons why consumers do not buy labeled food. Design/Methodology/Approach – A qualitative approach involving six focus groups (N = 60) and shopping with consumers (N = 16)...

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Main Authors: Sabina Krsnik, Karmen Erjavec
Format: Article
Language:English
Published: Faculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations) 2021-01-01
Series:Tržište
Subjects:
Online Access:https://hrcak.srce.hr/file/392408
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author Sabina Krsnik
Karmen Erjavec
author_facet Sabina Krsnik
Karmen Erjavec
author_sort Sabina Krsnik
collection DOAJ
description Purpose – This study aims to identify the awareness of Slovenian consumers and their attitudes towards labels, as well as the reasons why consumers do not buy labeled food. Design/Methodology/Approach – A qualitative approach involving six focus groups (N = 60) and shopping with consumers (N = 16) was conducted in the winter of 2020/2021. Thematic analysis was used to analyze the data. Findings and implications – The results show that the awareness of quality labels is weak mainly due to their considerable number and poor designed, but also on account of ineffective communication campaigns. With respect to the awareness of and attitude to the quality scheme, the participants were divided into four groups: “The Aware”, “The Sceptics”, “Potential Buyers”, and “The Disinterested”. The reasons for not buying quality labeled foods despite being aware of the labels included overpriced products, no availability of labeled foods generally and those with a good taste and special nutritional value specifically, familiarity/experience with the product, and mistrust of the labeling and social system. The study stresses the important role of social perception and trust in the social system for the acceptance and purchase of such food. Limitations – The main limitation of the study is its focus on digitally literate consumers only. Originality – The relevant literature is enhanced by considering the shopping with consumers exercise given that no published study to date, according to the authors’ knowledge, is based on the observation of quality labels at the time of purchase.
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spelling doaj.art-9c895ae8484e4acfbc1b8417b12605b92024-04-15T17:30:15ZengFaculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations)Tržište0353-47901849-13832021-01-0133220521910.22598/mt/2021.33.2.205Awareness, Attitudes and Purchase of Food With Quality Labels in SloveniaSabina Krsnik0Karmen Erjavec1University of Novo mesto, Faculty of Economic and Informatics,University of Novo mesto, Faculty of Economic and InformaticsPurpose – This study aims to identify the awareness of Slovenian consumers and their attitudes towards labels, as well as the reasons why consumers do not buy labeled food. Design/Methodology/Approach – A qualitative approach involving six focus groups (N = 60) and shopping with consumers (N = 16) was conducted in the winter of 2020/2021. Thematic analysis was used to analyze the data. Findings and implications – The results show that the awareness of quality labels is weak mainly due to their considerable number and poor designed, but also on account of ineffective communication campaigns. With respect to the awareness of and attitude to the quality scheme, the participants were divided into four groups: “The Aware”, “The Sceptics”, “Potential Buyers”, and “The Disinterested”. The reasons for not buying quality labeled foods despite being aware of the labels included overpriced products, no availability of labeled foods generally and those with a good taste and special nutritional value specifically, familiarity/experience with the product, and mistrust of the labeling and social system. The study stresses the important role of social perception and trust in the social system for the acceptance and purchase of such food. Limitations – The main limitation of the study is its focus on digitally literate consumers only. Originality – The relevant literature is enhanced by considering the shopping with consumers exercise given that no published study to date, according to the authors’ knowledge, is based on the observation of quality labels at the time of purchase.https://hrcak.srce.hr/file/392408food products labellocal foodquality scheme shopping with consumersfocus groups
spellingShingle Sabina Krsnik
Karmen Erjavec
Awareness, Attitudes and Purchase of Food With Quality Labels in Slovenia
Tržište
food products label
local food
quality scheme shopping with consumers
focus groups
title Awareness, Attitudes and Purchase of Food With Quality Labels in Slovenia
title_full Awareness, Attitudes and Purchase of Food With Quality Labels in Slovenia
title_fullStr Awareness, Attitudes and Purchase of Food With Quality Labels in Slovenia
title_full_unstemmed Awareness, Attitudes and Purchase of Food With Quality Labels in Slovenia
title_short Awareness, Attitudes and Purchase of Food With Quality Labels in Slovenia
title_sort awareness attitudes and purchase of food with quality labels in slovenia
topic food products label
local food
quality scheme shopping with consumers
focus groups
url https://hrcak.srce.hr/file/392408
work_keys_str_mv AT sabinakrsnik awarenessattitudesandpurchaseoffoodwithqualitylabelsinslovenia
AT karmenerjavec awarenessattitudesandpurchaseoffoodwithqualitylabelsinslovenia