Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context

This study aims to investigate the factors that perceive citizens’ intention to adopt smart city technologies in the Arab world. A self-administered questionnaire that included 312 end users as citizens in Amman, Jordan’s capital city, was used in this study. This study uses advanced statistical tec...

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Main Authors: Muneer Nusir, Mohammad Alshirah, Rayeh Alghsoon
Format: Article
Language:English
Published: PeerJ Inc. 2023-03-01
Series:PeerJ Computer Science
Subjects:
Online Access:https://peerj.com/articles/cs-1289.pdf
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author Muneer Nusir
Mohammad Alshirah
Rayeh Alghsoon
author_facet Muneer Nusir
Mohammad Alshirah
Rayeh Alghsoon
author_sort Muneer Nusir
collection DOAJ
description This study aims to investigate the factors that perceive citizens’ intention to adopt smart city technologies in the Arab world. A self-administered questionnaire that included 312 end users as citizens in Amman, Jordan’s capital city, was used in this study. This study uses advanced statistical techniques to test an expanded technology acceptance model (TAM) that incorporates the determinants of perceived usefulness, perceived ease of use, security and privacy, ICT infrastructure and inadequate Internet connectivity, social influence, and demographic profiles. Based on the results, perceived ease of use and ICT infrastructure and Internet connectivity showed positive association with the intention of citizens to adopt smart city services in Jordan. By recognizing the factors that predict citizens’ adoption of smart city services, this study presents some theoretical implications and practical consequences related to smart city service adoption.
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spelling doaj.art-9c93efca08bc48e783b3c1cea290c39b2023-03-22T15:05:15ZengPeerJ Inc.PeerJ Computer Science2376-59922023-03-019e128910.7717/peerj-cs.1289Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan contextMuneer Nusir0Mohammad Alshirah1Rayeh Alghsoon2Department of Information Systems/College of Computer Engineering and Sciences, Prince Sattam bin Abdulaziz University, Alkharj, Riyadh, Saudi ArabiaInformation Systems Department, Al al-Bayt University, Mafraq, JordanComputer Engineering Department, Al-Ahliyya Amman University, Amman, JordanThis study aims to investigate the factors that perceive citizens’ intention to adopt smart city technologies in the Arab world. A self-administered questionnaire that included 312 end users as citizens in Amman, Jordan’s capital city, was used in this study. This study uses advanced statistical techniques to test an expanded technology acceptance model (TAM) that incorporates the determinants of perceived usefulness, perceived ease of use, security and privacy, ICT infrastructure and inadequate Internet connectivity, social influence, and demographic profiles. Based on the results, perceived ease of use and ICT infrastructure and Internet connectivity showed positive association with the intention of citizens to adopt smart city services in Jordan. By recognizing the factors that predict citizens’ adoption of smart city services, this study presents some theoretical implications and practical consequences related to smart city service adoption.https://peerj.com/articles/cs-1289.pdfUser acceptanceTechnology acceptance modelSmart cityAdoptionJordan
spellingShingle Muneer Nusir
Mohammad Alshirah
Rayeh Alghsoon
Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context
PeerJ Computer Science
User acceptance
Technology acceptance model
Smart city
Adoption
Jordan
title Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context
title_full Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context
title_fullStr Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context
title_full_unstemmed Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context
title_short Investigating smart city adoption from the citizen’s insights: empirical evidence from the Jordan context
title_sort investigating smart city adoption from the citizen s insights empirical evidence from the jordan context
topic User acceptance
Technology acceptance model
Smart city
Adoption
Jordan
url https://peerj.com/articles/cs-1289.pdf
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AT mohammadalshirah investigatingsmartcityadoptionfromthecitizensinsightsempiricalevidencefromthejordancontext
AT rayehalghsoon investigatingsmartcityadoptionfromthecitizensinsightsempiricalevidencefromthejordancontext