Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model

Because of the COVID-19 pandemic, the world has experienced major technological and procedural changes that will continue in the post-pandemic age. For this reason, firms are expected to learn from such an unprecedented experience and ensure that the managerial and workforce practices in the post-pa...

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Main Authors: Najib Bouzakhem, Panteha Farmanesh, Pouya Zargar, Muhieddine Ramadan, Hala Baydoun, Amira Daouk, Ali Mouazen
Format: Article
Language:English
Published: MDPI AG 2023-07-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/13/7/164
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author Najib Bouzakhem
Panteha Farmanesh
Pouya Zargar
Muhieddine Ramadan
Hala Baydoun
Amira Daouk
Ali Mouazen
author_facet Najib Bouzakhem
Panteha Farmanesh
Pouya Zargar
Muhieddine Ramadan
Hala Baydoun
Amira Daouk
Ali Mouazen
author_sort Najib Bouzakhem
collection DOAJ
description Because of the COVID-19 pandemic, the world has experienced major technological and procedural changes that will continue in the post-pandemic age. For this reason, firms are expected to learn from such an unprecedented experience and ensure that the managerial and workforce practices in the post-pandemic period are directed toward rebuilding and reinventing the workplace. Within the scope of the research topic: “Diversity, Innovations, and Entrepreneurship in Post-crisis Periods”, this study accentuates the positive impact of human capital development programs in enhancing employee performance. Moreover, the roles of resilience, empowerment, and mimetic isomorphism are analyzed to better enable firms to learn from their past experience and develop practices that fit the agile environment. A questionnaire was administered targeting 370 employees in 12 SMEs in Lebanon. A conditional analysis was used to test the hypotheses through SPSS, PROCESS. The results of this study showed that the deployment of developmental programs is deemed indispensable for enhancing the performance of SME employees and helping them overcome the challenges posed by the pandemic through empowerment and resilience. This study can be useful for academics who might benefit from its theoretical implications and prospective directions for future analyses. Moreover, its results can also be helpful for practitioners, specifically managers of SMEs who are seeking to reinvent their workplace in a responsive way in the post-pandemic age.
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spelling doaj.art-9c9e6d3e2ffe419c9c84481aadf77cbe2023-11-18T17:50:02ZengMDPI AGAdministrative Sciences2076-33872023-07-0113716410.3390/admsci13070164Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation ModelNajib Bouzakhem0Panteha Farmanesh1Pouya Zargar2Muhieddine Ramadan3Hala Baydoun4Amira Daouk5Ali Mouazen6Management & International Management Department, Lebanese International University, Bekaa 1600, LebanonDepartment of Business Management, Girne American University, North Cyprus, Kyrenia 99300, TurkeyDepartment of Business Management, Girne American University, North Cyprus, Kyrenia 99300, TurkeyMBA Department, Lebanese International University, Beirut 1600, LebanonMBA Department, Lebanese International University, Beirut 1600, LebanonManagement & International Management Department, Lebanese International University, Bekaa 1600, LebanonManagement & International Management Department, Lebanese International University, Bekaa 1600, LebanonBecause of the COVID-19 pandemic, the world has experienced major technological and procedural changes that will continue in the post-pandemic age. For this reason, firms are expected to learn from such an unprecedented experience and ensure that the managerial and workforce practices in the post-pandemic period are directed toward rebuilding and reinventing the workplace. Within the scope of the research topic: “Diversity, Innovations, and Entrepreneurship in Post-crisis Periods”, this study accentuates the positive impact of human capital development programs in enhancing employee performance. Moreover, the roles of resilience, empowerment, and mimetic isomorphism are analyzed to better enable firms to learn from their past experience and develop practices that fit the agile environment. A questionnaire was administered targeting 370 employees in 12 SMEs in Lebanon. A conditional analysis was used to test the hypotheses through SPSS, PROCESS. The results of this study showed that the deployment of developmental programs is deemed indispensable for enhancing the performance of SME employees and helping them overcome the challenges posed by the pandemic through empowerment and resilience. This study can be useful for academics who might benefit from its theoretical implications and prospective directions for future analyses. Moreover, its results can also be helpful for practitioners, specifically managers of SMEs who are seeking to reinvent their workplace in a responsive way in the post-pandemic age.https://www.mdpi.com/2076-3387/13/7/164post-pandemichuman capital developmentemployee resilienceemployee empowermentemployee performancemimetic isomorphism
spellingShingle Najib Bouzakhem
Panteha Farmanesh
Pouya Zargar
Muhieddine Ramadan
Hala Baydoun
Amira Daouk
Ali Mouazen
Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model
Administrative Sciences
post-pandemic
human capital development
employee resilience
employee empowerment
employee performance
mimetic isomorphism
title Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model
title_full Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model
title_fullStr Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model
title_full_unstemmed Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model
title_short Rebuilding the Workplace in the Post-Pandemic Age through Human Capital Development Programs: A Moderated Mediation Model
title_sort rebuilding the workplace in the post pandemic age through human capital development programs a moderated mediation model
topic post-pandemic
human capital development
employee resilience
employee empowerment
employee performance
mimetic isomorphism
url https://www.mdpi.com/2076-3387/13/7/164
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