Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy

Abstract Background Providing safe care helps to reduce mortality, morbidity, length of hospital stay and cost. Patient safety is highly linked to attitudes of health care providers, where those with more positive attitudes achieve higher degrees of patient safety. This study aimed to assess attitud...

Full description

Bibliographic Details
Main Authors: Nasser Ibrahim Abu-El-Noor, Mysoon Khalil Abu-El-Noor, Yousef Zuheir Abuowda, Maha Alfaqawi, Bettina Böttcher
Format: Article
Language:English
Published: BMC 2019-08-01
Series:BMC Health Services Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12913-019-4374-9
_version_ 1828498465079951360
author Nasser Ibrahim Abu-El-Noor
Mysoon Khalil Abu-El-Noor
Yousef Zuheir Abuowda
Maha Alfaqawi
Bettina Böttcher
author_facet Nasser Ibrahim Abu-El-Noor
Mysoon Khalil Abu-El-Noor
Yousef Zuheir Abuowda
Maha Alfaqawi
Bettina Böttcher
author_sort Nasser Ibrahim Abu-El-Noor
collection DOAJ
description Abstract Background Providing safe care helps to reduce mortality, morbidity, length of hospital stay and cost. Patient safety is highly linked to attitudes of health care providers, where those with more positive attitudes achieve higher degrees of patient safety. This study aimed to assess attitudes of nurses working in governmental hospitals in the Gaza-Strip toward patient safety and to examine factors impacting their attitudes. Methods This is a cross-sectional, descriptive study with a convenient sample of 424 nurses, working in four governmental hospitals. The Attitudes to Patient Safety Questionnaire III, a validated tool consisting of 29 items that assesses patient safety attitudes across nine main domains, was used. Results Nurses working in governmental hospitals showed overall only slightly positive attitudes toward patient safety with a total score of 3.68 on a 5-point Likert scale, although only 41.9% reported receiving patient safety training previously. The most positive attitudes to patient safety were found in the domains of ‘working hours as a cause of error’ and ‘team functioning’ with scores of 3.94 and 3.93 respectively, whereas the most negative attitudes were found in ‘importance of patient safety in the curriculum’ with a score of 2.92. Most of the study variables, such as age and years of experience, did not impact on nurses’ attitudes. On the other hand, some variables, such as the specialty and the hospital, were found to significantly influence reported patient safety attitudes with nurses working in surgical specialties, showing more positive attitudes. Conclusion Despite the insufficient patient safety training received by the participants in this study, they showed slightly positive attitudes toward patient safety with some variations among different hospitals and departments. A special challenge will be for nursing educators to integrate patient safety in the curriculum, as a large proportion of the participants did not find inclusion of patient safety in the curriculum useful. Therefore, this part of the curriculum in nurses’ training should be targeted and developed to be related to clinical practice. Moreover, hospital management has to develop non-punitive reporting systems for adverse events and use them as an opportunity to learn from them.
first_indexed 2024-12-11T13:07:39Z
format Article
id doaj.art-9d0150841e5a4d91843c77a8a2c17759
institution Directory Open Access Journal
issn 1472-6963
language English
last_indexed 2024-12-11T13:07:39Z
publishDate 2019-08-01
publisher BMC
record_format Article
series BMC Health Services Research
spelling doaj.art-9d0150841e5a4d91843c77a8a2c177592022-12-22T01:06:17ZengBMCBMC Health Services Research1472-69632019-08-0119111110.1186/s12913-019-4374-9Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policyNasser Ibrahim Abu-El-Noor0Mysoon Khalil Abu-El-Noor1Yousef Zuheir Abuowda2Maha Alfaqawi3Bettina Böttcher4Faculty of Nursing, Islamic University of GazaFaculty of Nursing, Islamic University of GazaFaculty of Nursing, Islamic University of GazaPalestinian Ministry of HealthFaculty of Nursing, Islamic University of GazaAbstract Background Providing safe care helps to reduce mortality, morbidity, length of hospital stay and cost. Patient safety is highly linked to attitudes of health care providers, where those with more positive attitudes achieve higher degrees of patient safety. This study aimed to assess attitudes of nurses working in governmental hospitals in the Gaza-Strip toward patient safety and to examine factors impacting their attitudes. Methods This is a cross-sectional, descriptive study with a convenient sample of 424 nurses, working in four governmental hospitals. The Attitudes to Patient Safety Questionnaire III, a validated tool consisting of 29 items that assesses patient safety attitudes across nine main domains, was used. Results Nurses working in governmental hospitals showed overall only slightly positive attitudes toward patient safety with a total score of 3.68 on a 5-point Likert scale, although only 41.9% reported receiving patient safety training previously. The most positive attitudes to patient safety were found in the domains of ‘working hours as a cause of error’ and ‘team functioning’ with scores of 3.94 and 3.93 respectively, whereas the most negative attitudes were found in ‘importance of patient safety in the curriculum’ with a score of 2.92. Most of the study variables, such as age and years of experience, did not impact on nurses’ attitudes. On the other hand, some variables, such as the specialty and the hospital, were found to significantly influence reported patient safety attitudes with nurses working in surgical specialties, showing more positive attitudes. Conclusion Despite the insufficient patient safety training received by the participants in this study, they showed slightly positive attitudes toward patient safety with some variations among different hospitals and departments. A special challenge will be for nursing educators to integrate patient safety in the curriculum, as a large proportion of the participants did not find inclusion of patient safety in the curriculum useful. Therefore, this part of the curriculum in nurses’ training should be targeted and developed to be related to clinical practice. Moreover, hospital management has to develop non-punitive reporting systems for adverse events and use them as an opportunity to learn from them.http://link.springer.com/article/10.1186/s12913-019-4374-9Patient safetySafety cultureAdverse eventsNurses’ attitudeMedical errors Gaza stripPalestine
spellingShingle Nasser Ibrahim Abu-El-Noor
Mysoon Khalil Abu-El-Noor
Yousef Zuheir Abuowda
Maha Alfaqawi
Bettina Böttcher
Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy
BMC Health Services Research
Patient safety
Safety culture
Adverse events
Nurses’ attitude
Medical errors Gaza strip
Palestine
title Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy
title_full Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy
title_fullStr Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy
title_full_unstemmed Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy
title_short Patient safety culture among nurses working in Palestinian governmental hospital: a pathway to a new policy
title_sort patient safety culture among nurses working in palestinian governmental hospital a pathway to a new policy
topic Patient safety
Safety culture
Adverse events
Nurses’ attitude
Medical errors Gaza strip
Palestine
url http://link.springer.com/article/10.1186/s12913-019-4374-9
work_keys_str_mv AT nasseribrahimabuelnoor patientsafetycultureamongnursesworkinginpalestiniangovernmentalhospitalapathwaytoanewpolicy
AT mysoonkhalilabuelnoor patientsafetycultureamongnursesworkinginpalestiniangovernmentalhospitalapathwaytoanewpolicy
AT yousefzuheirabuowda patientsafetycultureamongnursesworkinginpalestiniangovernmentalhospitalapathwaytoanewpolicy
AT mahaalfaqawi patientsafetycultureamongnursesworkinginpalestiniangovernmentalhospitalapathwaytoanewpolicy
AT bettinabottcher patientsafetycultureamongnursesworkinginpalestiniangovernmentalhospitalapathwaytoanewpolicy