BUILDING RELATIONSHIP BETWEEN OEM CUSTOMERS AND SUPPLIERS IN PRODUCT INNOVATION DEVELOPMENT PROCESSES IN B2B MARKET

The main focus of this article is to present conditions to build relationships between Original Equipment Manufacturers (OEMs) customers and their suppliers in product innovation development processes in the B2B market. Analysis of literature and numerous observations indicate that the OEM companies...

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Bibliographic Details
Main Author: Maciej URBANIAK
Format: Article
Language:English
Published: Publishing House of Rzeszow University of Technology 2015-06-01
Series:Modern Management Review
Subjects:
Online Access:http://doi.prz.edu.pl/pl/pdf/zim/166
Description
Summary:The main focus of this article is to present conditions to build relationships between Original Equipment Manufacturers (OEMs) customers and their suppliers in product innovation development processes in the B2B market. Analysis of literature and numerous observations indicate that the OEM companies developing the concept of product innovation very often also include suppliers in these processes. These processes are related to cooperation in research on new materials and technological solutions, manufacturing processes and product quality assurance. A key element to start cooperation on product innovation is to choose reliable partners. This choice is preceded by a preliminary assessment of suppliers. This is of particular important for the development of new products, which must meet stringent legal requirements regarding specific threats to the safety of users and the environmental protection. Compliance with these requirements is executed through self-assessment questionnaires, auditing and periodic scoring assessment of the suppliers. It should also be noted that the companies that are the buyers in the B2B market are not limited to impose stringent requirements to suppliers. Many OEMs driving to ensure high quality of purchased materials offer special programs to support their suppliers. Through these programs suppliers are provided with support through training and counseling. The results of these programs help ensure product safety and reduce costs jointly by the partners. This permits the transfer of new product concept in the supply chain.
ISSN:2300-6366
2353-0758