Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies

Abstract By raising performance, Total Quality Management (TQM) transforms any industry that is in a state of substantial structural change and facing increased competition. However, Iraq as one of the main global oil suppliers is still lagging on the TQM journey due to decreasing quality levels, pa...

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Main Authors: Abbas Abdulhameed Aletaiby, Akila Pramodh Rathnasinghe, Pramodh Kulatunga
Format: Article
Language:English
Published: SpringerOpen 2021-03-01
Series:Journal of Petroleum Exploration and Production Technology
Subjects:
Online Access:https://doi.org/10.1007/s13202-021-01131-3
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author Abbas Abdulhameed Aletaiby
Akila Pramodh Rathnasinghe
Pramodh Kulatunga
author_facet Abbas Abdulhameed Aletaiby
Akila Pramodh Rathnasinghe
Pramodh Kulatunga
author_sort Abbas Abdulhameed Aletaiby
collection DOAJ
description Abstract By raising performance, Total Quality Management (TQM) transforms any industry that is in a state of substantial structural change and facing increased competition. However, Iraq as one of the main global oil suppliers is still lagging on the TQM journey due to decreasing quality levels, particularly in management systems. Thus, this study aims to facilitate TQM in Iraqi Oil Companies by reviewing the TQM practices and the significance of Top Management Commitment (TMC) towards eliminating the barriers for implementation. To achieve this aim, the study utilises a mixed research approach and a single holistic case study strategy by triangulating literature and data collected from one of the leading Iraqi oil companies. The research identified TMC as the most influential factor for effective TQM implementation and six barriers. Furthermore, the research reveals the relationship between the top management commitment required for successful TQM implementation and barriers in that journey. This study will be the first of its kind in the Iraqi oil industry which will lead to a better understanding of TQM practices in Iraq and will encourage other researchers to extend this study through further work.
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spelling doaj.art-9d44ee37b5f14fab82d35d573700f9f82024-04-21T11:09:12ZengSpringerOpenJournal of Petroleum Exploration and Production Technology2190-05582190-05662021-03-011142039205310.1007/s13202-021-01131-3Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companiesAbbas Abdulhameed Aletaiby0Akila Pramodh Rathnasinghe1Pramodh Kulatunga2Department of Business Administration, College of Administration and Economics, University of BasrahDepartment of Building Economics, University of MoratuwaDepartment of Building Economics, University of MoratuwaAbstract By raising performance, Total Quality Management (TQM) transforms any industry that is in a state of substantial structural change and facing increased competition. However, Iraq as one of the main global oil suppliers is still lagging on the TQM journey due to decreasing quality levels, particularly in management systems. Thus, this study aims to facilitate TQM in Iraqi Oil Companies by reviewing the TQM practices and the significance of Top Management Commitment (TMC) towards eliminating the barriers for implementation. To achieve this aim, the study utilises a mixed research approach and a single holistic case study strategy by triangulating literature and data collected from one of the leading Iraqi oil companies. The research identified TMC as the most influential factor for effective TQM implementation and six barriers. Furthermore, the research reveals the relationship between the top management commitment required for successful TQM implementation and barriers in that journey. This study will be the first of its kind in the Iraqi oil industry which will lead to a better understanding of TQM practices in Iraq and will encourage other researchers to extend this study through further work.https://doi.org/10.1007/s13202-021-01131-3Total Quality Management (TQM)Top Management Commitment (TMC)Barriers for TQMIraqi Oil Companies
spellingShingle Abbas Abdulhameed Aletaiby
Akila Pramodh Rathnasinghe
Pramodh Kulatunga
Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies
Journal of Petroleum Exploration and Production Technology
Total Quality Management (TQM)
Top Management Commitment (TMC)
Barriers for TQM
Iraqi Oil Companies
title Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies
title_full Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies
title_fullStr Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies
title_full_unstemmed Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies
title_short Influence of top management commitment towards the effective implementation of TQM in Iraqi oil companies
title_sort influence of top management commitment towards the effective implementation of tqm in iraqi oil companies
topic Total Quality Management (TQM)
Top Management Commitment (TMC)
Barriers for TQM
Iraqi Oil Companies
url https://doi.org/10.1007/s13202-021-01131-3
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AT pramodhkulatunga influenceoftopmanagementcommitmenttowardstheeffectiveimplementationoftqminiraqioilcompanies