Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies

Abstract In light of the market uncertainty for hospitality and tourism companies caused by COVID-19, which even led to the legal closure of borders, a study model is proposed. Our model considers market uncertainty as a moderator of the principles of business management. This moderator leads to a s...

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Main Authors: Eloy Gil-Cordero, Pablo Ledesma-Chaves, Jaime Ortega-Gutierrez, Heesup Han
Format: Article
Language:English
Published: Springer Nature 2023-07-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-023-01881-x
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author Eloy Gil-Cordero
Pablo Ledesma-Chaves
Jaime Ortega-Gutierrez
Heesup Han
author_facet Eloy Gil-Cordero
Pablo Ledesma-Chaves
Jaime Ortega-Gutierrez
Heesup Han
author_sort Eloy Gil-Cordero
collection DOAJ
description Abstract In light of the market uncertainty for hospitality and tourism companies caused by COVID-19, which even led to the legal closure of borders, a study model is proposed. Our model considers market uncertainty as a moderator of the principles of business management. This moderator leads to a sustainable competitive advantage through organizational values, participative leadership, market orientation and innovative intensity. The viability of the proposed model has been analyzed with a mixed methodology using the Smart-PLS tool, on the one hand, and two fsQCA-based samples of hospitality and tourism companies located in Spain and South Korea, on the other hand. The results show the relevance of participative leadership supported by organizational values in obtaining a sustainable competitive advantage. This will help the tourism sector to adapt to future health pandemics. Market uncertainty has not affected participative leadership in achieving this sustainable competitive advantage.
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spelling doaj.art-9d876ba4fd354efa9a7c2d50183f1ccc2023-07-16T11:12:23ZengSpringer NatureHumanities & Social Sciences Communications2662-99922023-07-0110111710.1057/s41599-023-01881-xOrganizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companiesEloy Gil-Cordero0Pablo Ledesma-Chaves1Jaime Ortega-Gutierrez2Heesup Han3University of SevilleUniversity of SevilleUniversity of SevilleSejong UniversityAbstract In light of the market uncertainty for hospitality and tourism companies caused by COVID-19, which even led to the legal closure of borders, a study model is proposed. Our model considers market uncertainty as a moderator of the principles of business management. This moderator leads to a sustainable competitive advantage through organizational values, participative leadership, market orientation and innovative intensity. The viability of the proposed model has been analyzed with a mixed methodology using the Smart-PLS tool, on the one hand, and two fsQCA-based samples of hospitality and tourism companies located in Spain and South Korea, on the other hand. The results show the relevance of participative leadership supported by organizational values in obtaining a sustainable competitive advantage. This will help the tourism sector to adapt to future health pandemics. Market uncertainty has not affected participative leadership in achieving this sustainable competitive advantage.https://doi.org/10.1057/s41599-023-01881-x
spellingShingle Eloy Gil-Cordero
Pablo Ledesma-Chaves
Jaime Ortega-Gutierrez
Heesup Han
Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies
Humanities & Social Sciences Communications
title Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies
title_full Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies
title_fullStr Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies
title_full_unstemmed Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies
title_short Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies
title_sort organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies
url https://doi.org/10.1057/s41599-023-01881-x
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