Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic

Hospitals have eliminated many in-person interactions and established new protocols to stem the spread of COVID-19. Inpatient psychiatric units face unique challenges, as patients cannot be isolated in their rooms and are at times unable to practice social distancing measures. Many institutions have...

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Main Authors: Reuben Heyman-Kantor MD, Nathan Hardy MD, Amy R Corcoran MD
Format: Article
Language:English
Published: SAGE Publishing 2020-10-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373520958519
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author Reuben Heyman-Kantor MD
Nathan Hardy MD
Amy R Corcoran MD
author_facet Reuben Heyman-Kantor MD
Nathan Hardy MD
Amy R Corcoran MD
author_sort Reuben Heyman-Kantor MD
collection DOAJ
description Hospitals have eliminated many in-person interactions and established new protocols to stem the spread of COVID-19. Inpatient psychiatric units face unique challenges, as patients cannot be isolated in their rooms and are at times unable to practice social distancing measures. Many institutions have experimented with providing some psychiatric services remotely to reduce the number of people physically present on the wards and decrease the risk of disease transmission. This case report presents 2 patient perspectives on receiving psychiatric care via videoconferencing while on the inpatient unit of a large academic tertiary care hospital. One patient identified some benefits to virtual treatment while the second found the experience impersonal; both were satisfied with the overall quality of care they received and were stable 2 weeks after discharge. These cases demonstrate that effective care can be provided remotely even to severely ill psychiatric patients who require hospitalization.
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spelling doaj.art-9ddb7ec929dc43238f7f5d11540f51912022-12-22T02:30:52ZengSAGE PublishingJournal of Patient Experience2374-37352374-37432020-10-01710.1177/2374373520958519Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 PandemicReuben Heyman-Kantor MD0Nathan Hardy MD1Amy R Corcoran MD2 Department of Psychiatry and Behavioral Sciences, , Chicago, IL, USA Department of Psychiatry and Behavioral Sciences, , Chicago, IL, USA Department of Psychiatry and Behavioral Sciences, , Chicago, IL, USAHospitals have eliminated many in-person interactions and established new protocols to stem the spread of COVID-19. Inpatient psychiatric units face unique challenges, as patients cannot be isolated in their rooms and are at times unable to practice social distancing measures. Many institutions have experimented with providing some psychiatric services remotely to reduce the number of people physically present on the wards and decrease the risk of disease transmission. This case report presents 2 patient perspectives on receiving psychiatric care via videoconferencing while on the inpatient unit of a large academic tertiary care hospital. One patient identified some benefits to virtual treatment while the second found the experience impersonal; both were satisfied with the overall quality of care they received and were stable 2 weeks after discharge. These cases demonstrate that effective care can be provided remotely even to severely ill psychiatric patients who require hospitalization.https://doi.org/10.1177/2374373520958519
spellingShingle Reuben Heyman-Kantor MD
Nathan Hardy MD
Amy R Corcoran MD
Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic
Journal of Patient Experience
title Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic
title_full Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic
title_fullStr Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic
title_full_unstemmed Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic
title_short Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic
title_sort patient perspectives on telepsychiatry on the inpatient psychiatric unit during the covid 19 pandemic
url https://doi.org/10.1177/2374373520958519
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