The role of drones in communication and promotion of tourism experiences – A case of Poland

Tourists travel to collect images in either their memories or some tangible form. The contemporary trend of mass tourists? behaviour is to replace cameras with digital devices. The next step, but only taken by selected and more technology-oriented segments of tourists, is the use of drones (Unmanne...

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Bibliographic Details
Main Author: Jadwiga Berbeka
Format: Article
Language:English
Published: University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja 2022-12-01
Series:Mенаџмент у хотелијерству и туризму
Subjects:
Online Access:https://htmanagementvb.com/index.php/HITM/article/view/236
Description
Summary:Tourists travel to collect images in either their memories or some tangible form. The contemporary trend of mass tourists? behaviour is to replace cameras with digital devices. The next step, but only taken by selected and more technology-oriented segments of tourists, is the use of drones (Unmanned Aerial Vehicles – UAV). The aim of the paper is the evaluation of UAV?s role in tourism in Poland. In-depth interviews were conducted with Polish experts (N=13) in the field of drones. The survey questionnaire (N=1175) was conducted with Polish tourists. It was found that drones enhance user value and technologyinduced experience. UAVs can also enhance tourists? experience. It is becoming an increasing trend, Polish tourists being no exception, to use them to commemorate some extraordinary moments or sites, but most of all tourists themselves. In Polish tourism market, the entities promoting most frequently with UAVs are venues: congress and trade centres, attractions and hotels. Drones are also used to widen the experiences of meetings and events? participants.
ISSN:2620-0279
2620-0481