Pengaruh Soft Skill Staf Perpustakaan Terhadap Pelayanan Prima di Perpustakaan Fakultas Ilmu Sosial dan Ilmu Politik Universitas Gadjah Mada Yogyakarta

Pengaruh Soft Skill Staf Perpustakaan Terhadap Pelayanan Prima di Perpustakaan Fakultas Ilmu Sosial dan Ilmu Politik Universitas Gadjah Mada Yogyakarta

This study aimed to: (1) find out soft skills of library staff at the Library of the Faculty of Social and Political Sciences Universitas Gadjah Mada (UGM) Yogyakarta; (2) identify excellent services of the Library; (3) identify the influence of the soft skills of library staff to the excellent serv...

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Bibliographic Details
Main Author: Nur Rochmah
Format: Article
Language:English
Published: Universitas Gadjah Mada 2016-12-01
Series:Berkala Ilmu Perpustakaan dan Informasi
Subjects:
Soft skills
Excellent services
Academic libraries
Online Access:https://jurnal.ugm.ac.id/bip/article/view/17294

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