An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills

Background: The Job Demands and Resources (JD-R) model is used to examine predictors of well-being, work engagement, and individual or organizational outcomes. According to the model, work engagement and communication skills play a mediating role between work-family conflict and resilience to job sa...

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Main Authors: Nilda Huaman, Wilter C. Morales-García, Ronald Castillo-Blanco, Jacksaint Saintila, Salomón Huancahuire-Vega, Sandra B. Morales-García, Yaquelin E. Calizaya-Milla, Alin Palacios-Fonseca
Format: Article
Language:English
Published: SAGE Publishing 2023-01-01
Series:Journal of Primary Care & Community Health
Online Access:https://doi.org/10.1177/21501319231151380
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author Nilda Huaman
Wilter C. Morales-García
Ronald Castillo-Blanco
Jacksaint Saintila
Salomón Huancahuire-Vega
Sandra B. Morales-García
Yaquelin E. Calizaya-Milla
Alin Palacios-Fonseca
author_facet Nilda Huaman
Wilter C. Morales-García
Ronald Castillo-Blanco
Jacksaint Saintila
Salomón Huancahuire-Vega
Sandra B. Morales-García
Yaquelin E. Calizaya-Milla
Alin Palacios-Fonseca
author_sort Nilda Huaman
collection DOAJ
description Background: The Job Demands and Resources (JD-R) model is used to examine predictors of well-being, work engagement, and individual or organizational outcomes. According to the model, work engagement and communication skills play a mediating role between work-family conflict and resilience to job satisfaction in nurses. Methods: A cross-sectional study was conducted considering 431 Peruvian nurses of mean age ( M  = 40.31 years; SD = 10.94) ranging from 22 to 68 years working in public hospitals in the Lima region. Data were collected using a self-reported form of the Job Satisfaction Scale, communication skills, work engagement, work-family conflict, and resilience. The theoretical model was evaluated using structural equation modeling (SEM). Results: A theoretical model with adequate fit was obtained [χ 2 (2) = 6.0, P  < .001, CFI = 0.995, RMSEA = 0.068, SRMR = 0.015]. Results indicated an inverse relationship between work-family conflict with communication skills (β = −.24, P  < .001) and work engagement (β = −.10, P  = .003). Likewise, resilience had an influence on communication skills (β = .55, P  < .001) and work engagement (β = .33, P  < .001). In addition, the model explains 71% of job satisfaction. Also, the results indicate the influence of work-family conflict and resilience through the mediating role of work engagement and work-family conflict on job satisfaction. Conclusions: The model confirmed that work engagement and communication skills are valid moderators to mitigate work-family conflict and strengthen resilience that favors job satisfaction in nurses.
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spelling doaj.art-9e29764bb80a4a6b9c76868f661f6aae2023-01-31T15:33:50ZengSAGE PublishingJournal of Primary Care & Community Health2150-13272023-01-011410.1177/21501319231151380An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication SkillsNilda Huaman0Wilter C. Morales-García1Ronald Castillo-Blanco2Jacksaint Saintila3Salomón Huancahuire-Vega4Sandra B. Morales-García5Yaquelin E. Calizaya-Milla6Alin Palacios-Fonseca7Universidad Peruana Unión (UPeU), Lima, PerúUniversidad Peruana Unión (UPeU), Lima, PerúUniversidad del Pacífico, Lima, PerúUniversidad Señor de Sipán, Chiclayo, PerúUniversidad Peruana Unión (UPeU), Lima, PerúUniversidad Científica del Sur, Lima, PerúUniversidad Peruana Unión (UPeU), Lima, PerúUniversidad de Colima, MéxicoBackground: The Job Demands and Resources (JD-R) model is used to examine predictors of well-being, work engagement, and individual or organizational outcomes. According to the model, work engagement and communication skills play a mediating role between work-family conflict and resilience to job satisfaction in nurses. Methods: A cross-sectional study was conducted considering 431 Peruvian nurses of mean age ( M  = 40.31 years; SD = 10.94) ranging from 22 to 68 years working in public hospitals in the Lima region. Data were collected using a self-reported form of the Job Satisfaction Scale, communication skills, work engagement, work-family conflict, and resilience. The theoretical model was evaluated using structural equation modeling (SEM). Results: A theoretical model with adequate fit was obtained [χ 2 (2) = 6.0, P  < .001, CFI = 0.995, RMSEA = 0.068, SRMR = 0.015]. Results indicated an inverse relationship between work-family conflict with communication skills (β = −.24, P  < .001) and work engagement (β = −.10, P  = .003). Likewise, resilience had an influence on communication skills (β = .55, P  < .001) and work engagement (β = .33, P  < .001). In addition, the model explains 71% of job satisfaction. Also, the results indicate the influence of work-family conflict and resilience through the mediating role of work engagement and work-family conflict on job satisfaction. Conclusions: The model confirmed that work engagement and communication skills are valid moderators to mitigate work-family conflict and strengthen resilience that favors job satisfaction in nurses.https://doi.org/10.1177/21501319231151380
spellingShingle Nilda Huaman
Wilter C. Morales-García
Ronald Castillo-Blanco
Jacksaint Saintila
Salomón Huancahuire-Vega
Sandra B. Morales-García
Yaquelin E. Calizaya-Milla
Alin Palacios-Fonseca
An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills
Journal of Primary Care & Community Health
title An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills
title_full An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills
title_fullStr An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills
title_full_unstemmed An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills
title_short An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills
title_sort explanatory model of work family conflict and resilience as predictors of job satisfaction in nurses the mediating role of work engagement and communication skills
url https://doi.org/10.1177/21501319231151380
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