Studying robots outside the lab: HRI as ethnography

As more and more robots enter our social world, there is a strong need for further field studies of humanrobot interaction. Based on a two-year ethnographic study of the implementation of a South Korean socially assistive robot in Danish elderly care, this paper argues that empirical and ethnographi...

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Main Author: Blond Lasse
Format: Article
Language:English
Published: De Gruyter 2019-03-01
Series:Paladyn
Subjects:
Online Access:https://doi.org/10.1515/pjbr-2019-0007
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author Blond Lasse
author_facet Blond Lasse
author_sort Blond Lasse
collection DOAJ
description As more and more robots enter our social world, there is a strong need for further field studies of humanrobot interaction. Based on a two-year ethnographic study of the implementation of a South Korean socially assistive robot in Danish elderly care, this paper argues that empirical and ethnographic studies will enhance the understanding of the adaptation of robots in real-life settings. Furthermore, the paper emphasizes how users and the context of use matters to this adaptation, as it is shown that roboticists are unable to control how their designs are implemented and how the sociality of social robots is inscribed by its users in practice. This paper can be seen as a contribution to long-term studies of HRI. It presents the challenges of robot adaptation in practice and discusses the limitations of the present conceptual understanding of human-robot relations. The ethnographic data presented herein encourage a move away from static and linear descriptions of the implementation process toward more contextual and relational accounts of HRI.
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spelling doaj.art-9e36cae889b44a6db25cec10b9a458602023-12-02T10:36:05ZengDe GruyterPaladyn2081-48362019-03-0110111712710.1515/pjbr-2019-0007pjbr-2019-0007Studying robots outside the lab: HRI as ethnographyBlond Lasse0IT University of Copenhagen,Copenhagen, DenmarkAs more and more robots enter our social world, there is a strong need for further field studies of humanrobot interaction. Based on a two-year ethnographic study of the implementation of a South Korean socially assistive robot in Danish elderly care, this paper argues that empirical and ethnographic studies will enhance the understanding of the adaptation of robots in real-life settings. Furthermore, the paper emphasizes how users and the context of use matters to this adaptation, as it is shown that roboticists are unable to control how their designs are implemented and how the sociality of social robots is inscribed by its users in practice. This paper can be seen as a contribution to long-term studies of HRI. It presents the challenges of robot adaptation in practice and discusses the limitations of the present conceptual understanding of human-robot relations. The ethnographic data presented herein encourage a move away from static and linear descriptions of the implementation process toward more contextual and relational accounts of HRI.https://doi.org/10.1515/pjbr-2019-0007human-robot interactionsocial robotslongterm interactionrobots in the wild
spellingShingle Blond Lasse
Studying robots outside the lab: HRI as ethnography
Paladyn
human-robot interaction
social robots
longterm interaction
robots in the wild
title Studying robots outside the lab: HRI as ethnography
title_full Studying robots outside the lab: HRI as ethnography
title_fullStr Studying robots outside the lab: HRI as ethnography
title_full_unstemmed Studying robots outside the lab: HRI as ethnography
title_short Studying robots outside the lab: HRI as ethnography
title_sort studying robots outside the lab hri as ethnography
topic human-robot interaction
social robots
longterm interaction
robots in the wild
url https://doi.org/10.1515/pjbr-2019-0007
work_keys_str_mv AT blondlasse studyingrobotsoutsidethelabhriasethnography