Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for Students

This study examined the student experience (n=507) during emergency remote learning at a medium-sized private southeastern university during the COVID-19 pandemic, leveraging the Social Presence Model (SPM) as a guiding framework. Tensions were high at this critical time as students were stressed w...

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Main Authors: Suzanne Ensmann, Aimee Whiteside, Lina Gomez-Vasquez, Ronda Sturgill
Format: Article
Language:English
Published: Online Learning Consortium 2021-09-01
Series:Online Learning
Subjects:
Online Access:https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2868
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author Suzanne Ensmann
Aimee Whiteside
Lina Gomez-Vasquez
Ronda Sturgill
author_facet Suzanne Ensmann
Aimee Whiteside
Lina Gomez-Vasquez
Ronda Sturgill
author_sort Suzanne Ensmann
collection DOAJ
description This study examined the student experience (n=507) during emergency remote learning at a medium-sized private southeastern university during the COVID-19 pandemic, leveraging the Social Presence Model (SPM) as a guiding framework. Tensions were high at this critical time as students were stressed with financial burdens, supply shortages, overlapping work and educational schedules, and shared technological resources and physical spaces. Therefore, this study helps educators better understand students’ emotional needs and experiences during the March 2020 lockdown transition to remote learning. Specifically, examining the student experience in a time of crisis offers critical lessons about the importance of connectedness, online readiness, cultivating relationships, adaptability during transitions, and class interaction. The data revealed the depth of anxiety felt by students and suggests the need for increased empathy, communication, interaction, and flexibility from their instructor and course community to proceed with academic coursework, particularly for first-year college students. The findings elevate the importance of social presence as a literacy for learning in any modality, underscore the need to support the mental health of our students, and stress the urgency for online and remote learning readiness for current and future public emergencies.
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spelling doaj.art-9ebb1fe1b9c84d0c8e709dce38ffbbcb2024-02-03T07:58:25ZengOnline Learning ConsortiumOnline Learning2472-57492472-57302021-09-0125310.24059/olj.v25i3.2868Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for StudentsSuzanne Ensmann0Aimee Whiteside1Lina Gomez-Vasquez2Ronda Sturgill3The University of TampaThe University of TampaThe University of TampaThe University of Tampa This study examined the student experience (n=507) during emergency remote learning at a medium-sized private southeastern university during the COVID-19 pandemic, leveraging the Social Presence Model (SPM) as a guiding framework. Tensions were high at this critical time as students were stressed with financial burdens, supply shortages, overlapping work and educational schedules, and shared technological resources and physical spaces. Therefore, this study helps educators better understand students’ emotional needs and experiences during the March 2020 lockdown transition to remote learning. Specifically, examining the student experience in a time of crisis offers critical lessons about the importance of connectedness, online readiness, cultivating relationships, adaptability during transitions, and class interaction. The data revealed the depth of anxiety felt by students and suggests the need for increased empathy, communication, interaction, and flexibility from their instructor and course community to proceed with academic coursework, particularly for first-year college students. The findings elevate the importance of social presence as a literacy for learning in any modality, underscore the need to support the mental health of our students, and stress the urgency for online and remote learning readiness for current and future public emergencies. https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2868social presenceconnectednessCOVID-19online learningremote learningonline readiness
spellingShingle Suzanne Ensmann
Aimee Whiteside
Lina Gomez-Vasquez
Ronda Sturgill
Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for Students
Online Learning
social presence
connectedness
COVID-19
online learning
remote learning
online readiness
title Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for Students
title_full Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for Students
title_fullStr Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for Students
title_full_unstemmed Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for Students
title_short Connections Before Curriculum: The Role of Social Presence During COVID-19 Emergency Remote Learning for Students
title_sort connections before curriculum the role of social presence during covid 19 emergency remote learning for students
topic social presence
connectedness
COVID-19
online learning
remote learning
online readiness
url https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2868
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