A Complex of Business Process Management Models for a Service-Providing IT Company
The article presents an analysis of a complex of business process management models that are designed to improve the performance of service-providing IT companies. This class of enterprises was selected because of their significant contribution to the Ukrainian economy: third place in the structure...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Research Centre of Industrial Problems of Development of NAS of Ukraine
2017-10-01
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| Series: | Bìznes Inform |
| Subjects: | |
| Online Access: | http://www.business-inform.net/export_pdf/business-inform-2017-10_0-pages-191_197.pdf |
| _version_ | 1811324445367730176 |
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| author | Yatsenko Roman M. Balykov Oleksii H. |
| author_facet | Yatsenko Roman M. Balykov Oleksii H. |
| author_sort | Yatsenko Roman M. |
| collection | DOAJ |
| description | The article presents an analysis of a complex of business process management models that are designed to improve the performance of service-providing IT companies. This class of enterprises was selected because of their significant contribution to the Ukrainian economy: third place in the structure of exports, significant budget revenues, high development dynamics, and prospects in the global marketplace. The selected complex of models is designed as a sequence of stages that must be accomplished in order to optimize business processes. The first stage is an analysis of the nature of the process approach, approaches to strategic management, and the characteristics of service-providing IT companies. The second stage is to build the formal and hierarchical models to define the characteristics of the business processes and their structure, respectively. The third stage is to evaluate individual business processes (information model) and the entire business process system (multi-level assessment of business processes). The fourth stage is to optimize the business processes at each level: strategic, tactical and operational. The fifth stage is to restructure the business processes after optimization. The sixth (final) stage is to analyze the efficiency of the restructured system of business processes. |
| first_indexed | 2024-04-13T14:14:24Z |
| format | Article |
| id | doaj.art-9ee83887016e4e07aa0d44ef1810e37a |
| institution | Directory Open Access Journal |
| issn | 2222-4459 2311-116X |
| language | English |
| last_indexed | 2024-04-13T14:14:24Z |
| publishDate | 2017-10-01 |
| publisher | Research Centre of Industrial Problems of Development of NAS of Ukraine |
| record_format | Article |
| series | Bìznes Inform |
| spelling | doaj.art-9ee83887016e4e07aa0d44ef1810e37a2022-12-22T02:43:41ZengResearch Centre of Industrial Problems of Development of NAS of UkraineBìznes Inform2222-44592311-116X2017-10-0110477191197A Complex of Business Process Management Models for a Service-Providing IT CompanyYatsenko Roman M.0Balykov Oleksii H. 1Candidate of Sciences (Economics), Associate Professor, Department of Economic Cybernetics, Simon Kuznets Kharkiv National University of EconomicsPostgraduate Student, Department of Economic Cybernetics, Simon Kuznets Kharkiv National University of EconomicsThe article presents an analysis of a complex of business process management models that are designed to improve the performance of service-providing IT companies. This class of enterprises was selected because of their significant contribution to the Ukrainian economy: third place in the structure of exports, significant budget revenues, high development dynamics, and prospects in the global marketplace. The selected complex of models is designed as a sequence of stages that must be accomplished in order to optimize business processes. The first stage is an analysis of the nature of the process approach, approaches to strategic management, and the characteristics of service-providing IT companies. The second stage is to build the formal and hierarchical models to define the characteristics of the business processes and their structure, respectively. The third stage is to evaluate individual business processes (information model) and the entire business process system (multi-level assessment of business processes). The fourth stage is to optimize the business processes at each level: strategic, tactical and operational. The fifth stage is to restructure the business processes after optimization. The sixth (final) stage is to analyze the efficiency of the restructured system of business processes.http://www.business-inform.net/export_pdf/business-inform-2017-10_0-pages-191_197.pdfmanagement modelbusiness processIT enterpriseoptimization |
| spellingShingle | Yatsenko Roman M. Balykov Oleksii H. A Complex of Business Process Management Models for a Service-Providing IT Company Bìznes Inform management model business process IT enterprise optimization |
| title | A Complex of Business Process Management Models for a Service-Providing IT Company |
| title_full | A Complex of Business Process Management Models for a Service-Providing IT Company |
| title_fullStr | A Complex of Business Process Management Models for a Service-Providing IT Company |
| title_full_unstemmed | A Complex of Business Process Management Models for a Service-Providing IT Company |
| title_short | A Complex of Business Process Management Models for a Service-Providing IT Company |
| title_sort | complex of business process management models for a service providing it company |
| topic | management model business process IT enterprise optimization |
| url | http://www.business-inform.net/export_pdf/business-inform-2017-10_0-pages-191_197.pdf |
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