ChurnNet: Deep Learning Enhanced Customer Churn Prediction in Telecommunication Industry

ChurnNet: Deep Learning Enhanced Customer Churn Prediction in Telecommunication Industry

In the Telecommunication Industry (TCI) customer churn is a significant issue because the revenue of the service provider is highly dependent on the retention of existing customers. In this competitive market, it is essential for the service providers to figure out the concerns of their existing cus...

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Bibliographic Details
Main Authors:	Somak Saha, Chamak Saha, Md. Mahidul Haque, Md. Golam Rabiul Alam, Ashis Talukder
Format:	Article
Language:	English
Published:	IEEE 2024-01-01
Series:	IEEE Access
Subjects:	Squeeze and excitation spatial attention residual block churn prediction ChurnNet
Online Access:	https://ieeexplore.ieee.org/document/10380579/

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