Sentiment Anlysis On Customer Reviews Using Support Vector Machine and Usability Scoring Using System Usability Scale

Al-Ghiff Steak is a restaurant located in Cirebon City that offers quality steaks at affordable prices. For maintaining a competitive Al-Ghiff Steak advantage and reputation, it is important to build a good relationship with customers and have a business strategy that considers customer opinions. H...

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Bibliographic Details
Main Authors: Novira Azpiranda, Ahmad Afif Supianto, Nanang Yudi Setiawan, Endang Suryawati, R. Sandra Yuwana, Arafat Febriandirza
Format: Article
Language:English
Published: University of Brawijaya 2021-12-01
Series:JITeCS (Journal of Information Technology and Computer Science)
Online Access:https://jitecs.ub.ac.id/index.php/jitecs/article/view/330