Sentiment Anlysis On Customer Reviews Using Support Vector Machine and Usability Scoring Using System Usability Scale
Al-Ghiff Steak is a restaurant located in Cirebon City that offers quality steaks at affordable prices. For maintaining a competitive Al-Ghiff Steak advantage and reputation, it is important to build a good relationship with customers and have a business strategy that considers customer opinions. H...
Main Authors: | Novira Azpiranda, Ahmad Afif Supianto, Nanang Yudi Setiawan, Endang Suryawati, R. Sandra Yuwana, Arafat Febriandirza |
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Format: | Article |
Language: | English |
Published: |
University of Brawijaya
2021-12-01
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Series: | JITeCS (Journal of Information Technology and Computer Science) |
Online Access: | https://jitecs.ub.ac.id/index.php/jitecs/article/view/330 |
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