| Summary: | Amidst the rapid urbanization in the country, the importance of urban public transport has been realized by the governments. Public transport is vital to the city's economy and ensures social equity. Bus Rapid Transit System (BRTS) has emerged as an exciting way to decongest the cities, enhancing and increasing mobility and accessibility and promoting transit-oriented development. India's longest BRTS, Janmarg, was created with similar objectives. However, the system faces reduced ridership and inhibited growth because of its hidden inefficiencies. This research aims to identify all the factors affecting ridership, accessibility, and inhibiting the system's growth even after having sufficient infrastructure. It also aims to quantitatively determine whether Janmarg could achieve its establishment's objectives on the city transportation system after thirteen years of the successful implementation of the project. The research methodology used in this work combines primary and secondary research. The factors are responsible for preventing Janmarg from achieving its objectives and utilizing its full potential are determined and recommended ways to utilize adversities effectively. Results show that this study endorses reducing ambiguities and a way forward for making a sustainable transportation system.
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