The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin Injections

Wolfgang G Philipp-Dormston,1,2 Koenraad De Boulle,3 Yoav Gronovich,4 Nick Lowe,5,6 Karim Sayed,7– 9 Dimitrios Sykianakis,10 Serhan Tuncer11 1Hautzentrum Köln, Cologne, Germany; 2Faculty of Health, University Witten/Herdecke, Witten, Germany; 3Aalst Dermatology Clinic, Aalst, Belgium; 4Department of...

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Main Authors: Philipp-Dormston WG, De Boulle K, Gronovich Y, Lowe N, Sayed K, Sykianakis D, Tuncer S
Format: Article
Language:English
Published: Dove Medical Press 2024-02-01
Series:Clinical, Cosmetic and Investigational Dermatology
Subjects:
Online Access:https://www.dovepress.com/the-patient-journey-in-facial-aesthetics-findings-from-a-european-cons-peer-reviewed-fulltext-article-CCID
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author Philipp-Dormston WG
De Boulle K
Gronovich Y
Lowe N
Sayed K
Sykianakis D
Tuncer S
author_facet Philipp-Dormston WG
De Boulle K
Gronovich Y
Lowe N
Sayed K
Sykianakis D
Tuncer S
author_sort Philipp-Dormston WG
collection DOAJ
description Wolfgang G Philipp-Dormston,1,2 Koenraad De Boulle,3 Yoav Gronovich,4 Nick Lowe,5,6 Karim Sayed,7– 9 Dimitrios Sykianakis,10 Serhan Tuncer11 1Hautzentrum Köln, Cologne, Germany; 2Faculty of Health, University Witten/Herdecke, Witten, Germany; 3Aalst Dermatology Clinic, Aalst, Belgium; 4Department of Plastic and Reconstructive Surgery, Shaare Zedek Medical Center, Faculty of Medicine, Hebrew University of Jerusalem, Jerusalem, Israel; 5University of Manchester, Manchester, UK; 6University of California, Los Angeles School of Medicine, Los Angeles, CA, USA; 7Nomi Oslo Clinic, Oslo, Norway; 8Ouronyx Clinic, London, UK; 9University of South-Eastern Norway, Drammen, Norway; 10Well Aging Athens Clinic, Athens, Greece; 11Private Practice, Ankara, TurkeyCorrespondence: Wolfgang G Philipp-Dormston, Hautzentrum Köln, Schillingsrotter Str. 39-41, Cologne, 50996, Germany, Tel +49 221 39800200, Fax +49 221 39800201, Email wpd@haut-zentrum.comPurpose: Successful treatment of facial lines with botulinum toxin is largely dependent on patient satisfaction; thus, a structured treatment journey that uses patient-reported outcomes (PROs) is helpful for maximizing botulinum toxin results. To develop a patient-centric approach for botulinum toxin injections in facial aesthetics, a group of clinicians met to provide opinions on an optimal treatment journey that uses PROs to quantify treatment benefits on patient quality of life.Patients and Methods: A multidisciplinary panel of 9 clinicians with expertise in facial aesthetic procedures convened for an advisory board that was preceded by and followed up with a structured, multistep consensus discussion. Based on current literature, the panel’s expertise, structured questions, and group discussion, panelists assessed, reconciled, and agreed upon on a patient journey for botulinum toxin treatment in facial aesthetics.Results: Panelists agreed that an optimal patient journey includes screening, assessment, treatment, posttreatment, and follow-up visits. A compact, easy-to-complete, and digital PRO questionnaire should be provided before the visit. During screening, thorough assessments are integral for a successful patient journey because they provide an opportunity to understand treatment goals, address patient concerns, discuss risks and benefits, obtain medication lists/medical history, and take pretreatment photographs. Treatment strategies should include discussing and educating on the approach/choice of botulinum toxin and ensuring patients are comfortable. Posttreatment, clinicians should request intense muscle movements to enhance product uptake and be available to address patient concerns. Finally, during follow-up, PRO questionnaires can be provided to gauge patient satisfaction with treatment, and pretreatment photographs can be provided to allow patients to track their progression. Follow-ups should be scheduled with new patients or those reporting low satisfaction.Conclusion: Establishing a relationship, being aware of the patient’s goals, and developing an individualized care plan allows for a structured, patient-centered treatment journey that promotes positive aesthetic outcomes.Keywords: patient satisfaction, patient-reported outcome measures, neurotoxins, body image, skin aging
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spelling doaj.art-a01a944d851345db8a34885242c1e7892024-02-04T17:43:33ZengDove Medical PressClinical, Cosmetic and Investigational Dermatology1178-70152024-02-01Volume 1732933790186The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin InjectionsPhilipp-Dormston WGDe Boulle KGronovich YLowe NSayed KSykianakis DTuncer SWolfgang G Philipp-Dormston,1,2 Koenraad De Boulle,3 Yoav Gronovich,4 Nick Lowe,5,6 Karim Sayed,7– 9 Dimitrios Sykianakis,10 Serhan Tuncer11 1Hautzentrum Köln, Cologne, Germany; 2Faculty of Health, University Witten/Herdecke, Witten, Germany; 3Aalst Dermatology Clinic, Aalst, Belgium; 4Department of Plastic and Reconstructive Surgery, Shaare Zedek Medical Center, Faculty of Medicine, Hebrew University of Jerusalem, Jerusalem, Israel; 5University of Manchester, Manchester, UK; 6University of California, Los Angeles School of Medicine, Los Angeles, CA, USA; 7Nomi Oslo Clinic, Oslo, Norway; 8Ouronyx Clinic, London, UK; 9University of South-Eastern Norway, Drammen, Norway; 10Well Aging Athens Clinic, Athens, Greece; 11Private Practice, Ankara, TurkeyCorrespondence: Wolfgang G Philipp-Dormston, Hautzentrum Köln, Schillingsrotter Str. 39-41, Cologne, 50996, Germany, Tel +49 221 39800200, Fax +49 221 39800201, Email wpd@haut-zentrum.comPurpose: Successful treatment of facial lines with botulinum toxin is largely dependent on patient satisfaction; thus, a structured treatment journey that uses patient-reported outcomes (PROs) is helpful for maximizing botulinum toxin results. To develop a patient-centric approach for botulinum toxin injections in facial aesthetics, a group of clinicians met to provide opinions on an optimal treatment journey that uses PROs to quantify treatment benefits on patient quality of life.Patients and Methods: A multidisciplinary panel of 9 clinicians with expertise in facial aesthetic procedures convened for an advisory board that was preceded by and followed up with a structured, multistep consensus discussion. Based on current literature, the panel’s expertise, structured questions, and group discussion, panelists assessed, reconciled, and agreed upon on a patient journey for botulinum toxin treatment in facial aesthetics.Results: Panelists agreed that an optimal patient journey includes screening, assessment, treatment, posttreatment, and follow-up visits. A compact, easy-to-complete, and digital PRO questionnaire should be provided before the visit. During screening, thorough assessments are integral for a successful patient journey because they provide an opportunity to understand treatment goals, address patient concerns, discuss risks and benefits, obtain medication lists/medical history, and take pretreatment photographs. Treatment strategies should include discussing and educating on the approach/choice of botulinum toxin and ensuring patients are comfortable. Posttreatment, clinicians should request intense muscle movements to enhance product uptake and be available to address patient concerns. Finally, during follow-up, PRO questionnaires can be provided to gauge patient satisfaction with treatment, and pretreatment photographs can be provided to allow patients to track their progression. Follow-ups should be scheduled with new patients or those reporting low satisfaction.Conclusion: Establishing a relationship, being aware of the patient’s goals, and developing an individualized care plan allows for a structured, patient-centered treatment journey that promotes positive aesthetic outcomes.Keywords: patient satisfaction, patient-reported outcome measures, neurotoxins, body image, skin aginghttps://www.dovepress.com/the-patient-journey-in-facial-aesthetics-findings-from-a-european-cons-peer-reviewed-fulltext-article-CCIDpatient satisfactionpatient-reported outcome measuresneurotoxinsbody imageskin aging
spellingShingle Philipp-Dormston WG
De Boulle K
Gronovich Y
Lowe N
Sayed K
Sykianakis D
Tuncer S
The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin Injections
Clinical, Cosmetic and Investigational Dermatology
patient satisfaction
patient-reported outcome measures
neurotoxins
body image
skin aging
title The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin Injections
title_full The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin Injections
title_fullStr The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin Injections
title_full_unstemmed The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin Injections
title_short The Patient Journey in Facial Aesthetics: Findings from a European Consensus Meeting on Improving the Quality of Life for Patients Receiving Botulinum Toxin Injections
title_sort patient journey in facial aesthetics findings from a european consensus meeting on improving the quality of life for patients receiving botulinum toxin injections
topic patient satisfaction
patient-reported outcome measures
neurotoxins
body image
skin aging
url https://www.dovepress.com/the-patient-journey-in-facial-aesthetics-findings-from-a-european-cons-peer-reviewed-fulltext-article-CCID
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