Internet of Things and Big Data Analytics for Risk Management in Digital Tourism Ecosystems

Participation and inclusion in the business ecosystem have emerged as a growing trend for company collaboration in areas such as innovation, product development, and research. Collaborations can take many forms, ranging from the traditional value chain to strategic alliances, corporate networks, and...

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Main Authors: Petya Popova, Kremena Marinova, Veselin Popov
Format: Article
Language:English
Published: MDPI AG 2023-10-01
Series:Risks
Subjects:
Online Access:https://www.mdpi.com/2227-9091/11/10/180
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author Petya Popova
Kremena Marinova
Veselin Popov
author_facet Petya Popova
Kremena Marinova
Veselin Popov
author_sort Petya Popova
collection DOAJ
description Participation and inclusion in the business ecosystem have emerged as a growing trend for company collaboration in areas such as innovation, product development, and research. Collaborations can take many forms, ranging from the traditional value chain to strategic alliances, corporate networks, and digital ecosystems. The Internet of Things (IoT) and Big Data Analytics (BDA) play key roles in developing smart tourism destinations by delivering efficient management solutions, increased public safety, and improved operational efficiency while managing different risks and challenges, while also being a source of such risks and challenges. The objective of this article was to investigate the potential of IoT and BDA to properly control the risks associated with participants in a tourism destination’s digital ecosystem. The authors used the systematic literature review (SLR) method to examine scientific and applied articles on this subject. As a result, the main risks of the digital tourism ecosystem (DTE) as a whole and of the IoT and BDA technologies used in it were identified and classified; the features of DTE that affect risk management in it were distinguished; IoT technologies and their applications used in DTE were outlined; and the roles of DTE participants and the possible IoT technologies that can successfully address the risks associated with a given role were defined.
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spelling doaj.art-a0456b5695294fc499a387d0fbf628592023-11-19T18:01:00ZengMDPI AGRisks2227-90912023-10-01111018010.3390/risks11100180Internet of Things and Big Data Analytics for Risk Management in Digital Tourism EcosystemsPetya Popova0Kremena Marinova1Veselin Popov2Tsenov Academy of Economics, 5250 Svishtov, BulgariaTsenov Academy of Economics, 5250 Svishtov, BulgariaTsenov Academy of Economics, 5250 Svishtov, BulgariaParticipation and inclusion in the business ecosystem have emerged as a growing trend for company collaboration in areas such as innovation, product development, and research. Collaborations can take many forms, ranging from the traditional value chain to strategic alliances, corporate networks, and digital ecosystems. The Internet of Things (IoT) and Big Data Analytics (BDA) play key roles in developing smart tourism destinations by delivering efficient management solutions, increased public safety, and improved operational efficiency while managing different risks and challenges, while also being a source of such risks and challenges. The objective of this article was to investigate the potential of IoT and BDA to properly control the risks associated with participants in a tourism destination’s digital ecosystem. The authors used the systematic literature review (SLR) method to examine scientific and applied articles on this subject. As a result, the main risks of the digital tourism ecosystem (DTE) as a whole and of the IoT and BDA technologies used in it were identified and classified; the features of DTE that affect risk management in it were distinguished; IoT technologies and their applications used in DTE were outlined; and the roles of DTE participants and the possible IoT technologies that can successfully address the risks associated with a given role were defined.https://www.mdpi.com/2227-9091/11/10/180risk managementIoTBig Data Analyticsdigital ecosystemdigital tourism ecosystemsmart tourism destination
spellingShingle Petya Popova
Kremena Marinova
Veselin Popov
Internet of Things and Big Data Analytics for Risk Management in Digital Tourism Ecosystems
Risks
risk management
IoT
Big Data Analytics
digital ecosystem
digital tourism ecosystem
smart tourism destination
title Internet of Things and Big Data Analytics for Risk Management in Digital Tourism Ecosystems
title_full Internet of Things and Big Data Analytics for Risk Management in Digital Tourism Ecosystems
title_fullStr Internet of Things and Big Data Analytics for Risk Management in Digital Tourism Ecosystems
title_full_unstemmed Internet of Things and Big Data Analytics for Risk Management in Digital Tourism Ecosystems
title_short Internet of Things and Big Data Analytics for Risk Management in Digital Tourism Ecosystems
title_sort internet of things and big data analytics for risk management in digital tourism ecosystems
topic risk management
IoT
Big Data Analytics
digital ecosystem
digital tourism ecosystem
smart tourism destination
url https://www.mdpi.com/2227-9091/11/10/180
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AT kremenamarinova internetofthingsandbigdataanalyticsforriskmanagementindigitaltourismecosystems
AT veselinpopov internetofthingsandbigdataanalyticsforriskmanagementindigitaltourismecosystems