Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera

The purpose of this study is to identify the potential of chatbots in the academic foreign language learning. A chatbot is a software which is capable of chatting with other human and non-human users in a natural language. Even though this technology is mostly used in the business world, its relevan...

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Main Author: Francesca Mazzilli
Format: Article
Language:English
Published: Department of Foreign Languages and Literatures at the University of Verona 2018-12-01
Series:Iperstoria
Subjects:
Online Access:https://iperstoria.it/article/view/387
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author Francesca Mazzilli
author_facet Francesca Mazzilli
author_sort Francesca Mazzilli
collection DOAJ
description The purpose of this study is to identify the potential of chatbots in the academic foreign language learning. A chatbot is a software which is capable of chatting with other human and non-human users in a natural language. Even though this technology is mostly used in the business world, its relevance in the field of Digital Humanities has constantly grown recently. After a brief introduction to the chatbot technology, the study focuses on the main characteristics of human-computer interaction (HCI). Phenomena such as quasi-coherence, computer (or bot) talk, and quasi-alignment play a very important role in HCI, which is shown by several examples of interactions with two chatbots: Elbot and Cleverbot. Starting from these characteristics, the study considers the potential of chatbots in the language learning process by answering the following question: in what way does language education change if chatbots intervene in the learning/teaching process? The study describes the reconfiguration of the relationship studentlanguage-teacher through the intervention of technology as interlocutor. The traditional configuration of the didactic triangle turns into a didactic tetrahedron. In comparison to the triangle, the tetrahedron has three dimensions and is more flexible and multidirectional. At the end, a didactic proposal for enhancing communicative competence by interacting with a chatbot in an academic context is described, also with reference to disabled (especially visually impaired) students
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spelling doaj.art-a04a8dda05884d609decb7930c7314082022-12-21T21:27:03ZengDepartment of Foreign Languages and Literatures at the University of VeronaIperstoria2281-45822018-12-0101210.13136/2281-4582/2018.i12.387306Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua stranieraFrancesca MazzilliThe purpose of this study is to identify the potential of chatbots in the academic foreign language learning. A chatbot is a software which is capable of chatting with other human and non-human users in a natural language. Even though this technology is mostly used in the business world, its relevance in the field of Digital Humanities has constantly grown recently. After a brief introduction to the chatbot technology, the study focuses on the main characteristics of human-computer interaction (HCI). Phenomena such as quasi-coherence, computer (or bot) talk, and quasi-alignment play a very important role in HCI, which is shown by several examples of interactions with two chatbots: Elbot and Cleverbot. Starting from these characteristics, the study considers the potential of chatbots in the language learning process by answering the following question: in what way does language education change if chatbots intervene in the learning/teaching process? The study describes the reconfiguration of the relationship studentlanguage-teacher through the intervention of technology as interlocutor. The traditional configuration of the didactic triangle turns into a didactic tetrahedron. In comparison to the triangle, the tetrahedron has three dimensions and is more flexible and multidirectional. At the end, a didactic proposal for enhancing communicative competence by interacting with a chatbot in an academic context is described, also with reference to disabled (especially visually impaired) studentshttps://iperstoria.it/article/view/387apprendimento delle linguechatbotdigiral humanities
spellingShingle Francesca Mazzilli
Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera
Iperstoria
apprendimento delle lingue
chatbot
digiral humanities
title Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera
title_full Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera
title_fullStr Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera
title_full_unstemmed Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera
title_short Bot Talk e apprendimento linguistico. L’uso dei Chatbot per lo sviluppo della competenza comunicativa nella lingua straniera
title_sort bot talk e apprendimento linguistico l uso dei chatbot per lo sviluppo della competenza comunicativa nella lingua straniera
topic apprendimento delle lingue
chatbot
digiral humanities
url https://iperstoria.it/article/view/387
work_keys_str_mv AT francescamazzilli bottalkeapprendimentolinguisticolusodeichatbotperlosviluppodellacompetenzacomunicativanellalinguastraniera