A Dynamic Process Model for Digital Transformation:

This paper takes a case-based approach to describe the dynamic processes inherent in digital transformation (DX). Using a theoretical modeling approach, Fujikawa, Kondo, and Imai (2022) proposed a dynamic process model in the form of a two-dimensional matrix with two axes (platform and stakeholder),...

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Main Authors: Yoshinori Fujikawa, Norio Imai, Kimihiko Kondo, Hanae Okawa, Kengo Horiuchi
Format: Article
Language:Japanese
Published: Japan Marketing Academy 2022-01-01
Series:Maketingu Janaru
Subjects:
Online Access:https://www.jstage.jst.go.jp/article/marketing/41/3/41_2022.006/_html/-char/en
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author Yoshinori Fujikawa
Norio Imai
Kimihiko Kondo
Hanae Okawa
Kengo Horiuchi
author_facet Yoshinori Fujikawa
Norio Imai
Kimihiko Kondo
Hanae Okawa
Kengo Horiuchi
author_sort Yoshinori Fujikawa
collection DOAJ
description This paper takes a case-based approach to describe the dynamic processes inherent in digital transformation (DX). Using a theoretical modeling approach, Fujikawa, Kondo, and Imai (2022) proposed a dynamic process model in the form of a two-dimensional matrix with two axes (platform and stakeholder), four quadrants (stages) and two transitions (paths). Based on a theoretical sampling approach, the current study identifies four cases (Askul, Pioneer, Komatsu, and Nihon Kotsu) as “DX cases that went through different stages and paths” and analyzes these examples as revelatory and longitudinal cases. The paper explores the possibility of integrating new insights and logic detected in the case analyses back into the conceptual model.
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spelling doaj.art-a08c3aeb1d8447aa9608a470338c4e432022-12-22T03:54:53ZjpnJapan Marketing AcademyMaketingu Janaru0389-72652188-16692022-01-01413445610.7222/marketing.2022.006marketingA Dynamic Process Model for Digital Transformation:Yoshinori Fujikawa0Norio Imai1Kimihiko Kondo2Hanae Okawa3Kengo Horiuchi4Associate Professor, School of International Corporate Strategy, Hitotsubashi University Business School (Hitotsubashi ICS), JapanDBA Program, School of International Corporate Strategy, Hitotsubashi University Business School (Hitotsubashi ICS), JapanProfessor, Graduate School of Commerce, Otaru University of Commerce, JapanHead of Marketing Technology, IT company, JapanBoard Director, Treasure Data KK, JapanThis paper takes a case-based approach to describe the dynamic processes inherent in digital transformation (DX). Using a theoretical modeling approach, Fujikawa, Kondo, and Imai (2022) proposed a dynamic process model in the form of a two-dimensional matrix with two axes (platform and stakeholder), four quadrants (stages) and two transitions (paths). Based on a theoretical sampling approach, the current study identifies four cases (Askul, Pioneer, Komatsu, and Nihon Kotsu) as “DX cases that went through different stages and paths” and analyzes these examples as revelatory and longitudinal cases. The paper explores the possibility of integrating new insights and logic detected in the case analyses back into the conceptual model.https://www.jstage.jst.go.jp/article/marketing/41/3/41_2022.006/_html/-char/endigital transformationdxprocess modeldynamic capabilityservice-dominant logic
spellingShingle Yoshinori Fujikawa
Norio Imai
Kimihiko Kondo
Hanae Okawa
Kengo Horiuchi
A Dynamic Process Model for Digital Transformation:
Maketingu Janaru
digital transformation
dx
process model
dynamic capability
service-dominant logic
title A Dynamic Process Model for Digital Transformation:
title_full A Dynamic Process Model for Digital Transformation:
title_fullStr A Dynamic Process Model for Digital Transformation:
title_full_unstemmed A Dynamic Process Model for Digital Transformation:
title_short A Dynamic Process Model for Digital Transformation:
title_sort dynamic process model for digital transformation
topic digital transformation
dx
process model
dynamic capability
service-dominant logic
url https://www.jstage.jst.go.jp/article/marketing/41/3/41_2022.006/_html/-char/en
work_keys_str_mv AT yoshinorifujikawa adynamicprocessmodelfordigitaltransformation
AT norioimai adynamicprocessmodelfordigitaltransformation
AT kimihikokondo adynamicprocessmodelfordigitaltransformation
AT hanaeokawa adynamicprocessmodelfordigitaltransformation
AT kengohoriuchi adynamicprocessmodelfordigitaltransformation
AT yoshinorifujikawa dynamicprocessmodelfordigitaltransformation
AT norioimai dynamicprocessmodelfordigitaltransformation
AT kimihikokondo dynamicprocessmodelfordigitaltransformation
AT hanaeokawa dynamicprocessmodelfordigitaltransformation
AT kengohoriuchi dynamicprocessmodelfordigitaltransformation