Evaluation of an advisory committee as a model for patient engagement

Patient engagement (PE) is not well defined and little guidance is available to those attempting to employ PE in decision-making relevant to health system improvement. After completing a 2-year PE project, overseen by an Advisory Committee, our objectives were: 1) to evaluate how effectively the pro...

Full description

Bibliographic Details
Main Authors: Cynthia Kendell, Robin Urquhart, Jill Petrella, Sarah MacDonald, Meg McCallum
Format: Article
Language:English
Published: The Beryl Institute 2014-11-01
Series:Patient Experience Journal
Subjects:
Online Access:https://pxjournal.org/journal/vol1/iss2/11
_version_ 1819003391252103168
author Cynthia Kendell
Robin Urquhart
Jill Petrella
Sarah MacDonald
Meg McCallum
author_facet Cynthia Kendell
Robin Urquhart
Jill Petrella
Sarah MacDonald
Meg McCallum
author_sort Cynthia Kendell
collection DOAJ
description Patient engagement (PE) is not well defined and little guidance is available to those attempting to employ PE in decision-making relevant to health system improvement. After completing a 2-year PE project, overseen by an Advisory Committee, our objectives were: 1) to evaluate how effectively the project team engaged the Advisory Committee, 2) to examine how Advisory Committee members perceived PE and their role in PE, and 3) to identify barriers and facilitators to PE in order to improve future efforts. Five members of the Advisory Committee completed semi-structured interviews post-project about their experiences. Thematic analysis identified four themes: the approach, participant contributions, participant understanding of PE, and barriers and facilitators to PE. The use of a committee approach was considered beneficial, providing an opportunity to discuss the project in depth, contributing to relationship building, and helping move the project forward. The social aspect of the committee approach was an important part of the engagement process. Participants felt they contributed primarily by participating in discussion, yet could not identify specific contributions they had made. All participants agreed that the experience was meaningful but not profound with regard to how it would impact their engagement, or their engagement of others, in the future. Although experiences were highly subjective, this study suggests that the act of participating in PE has meaning in and of itself to those involved, independent of the activities and/or outcomes of that participation, reflecting a broader public value that PE is an important component of transparent, accountable health systems.
first_indexed 2024-12-20T23:20:15Z
format Article
id doaj.art-a0a8cf7952e44b2c86a61adff24e7bd9
institution Directory Open Access Journal
issn 2372-0247
language English
last_indexed 2024-12-20T23:20:15Z
publishDate 2014-11-01
publisher The Beryl Institute
record_format Article
series Patient Experience Journal
spelling doaj.art-a0a8cf7952e44b2c86a61adff24e7bd92022-12-21T19:23:33ZengThe Beryl InstitutePatient Experience Journal2372-02472014-11-01Evaluation of an advisory committee as a model for patient engagementCynthia KendellRobin UrquhartJill PetrellaSarah MacDonaldMeg McCallumPatient engagement (PE) is not well defined and little guidance is available to those attempting to employ PE in decision-making relevant to health system improvement. After completing a 2-year PE project, overseen by an Advisory Committee, our objectives were: 1) to evaluate how effectively the project team engaged the Advisory Committee, 2) to examine how Advisory Committee members perceived PE and their role in PE, and 3) to identify barriers and facilitators to PE in order to improve future efforts. Five members of the Advisory Committee completed semi-structured interviews post-project about their experiences. Thematic analysis identified four themes: the approach, participant contributions, participant understanding of PE, and barriers and facilitators to PE. The use of a committee approach was considered beneficial, providing an opportunity to discuss the project in depth, contributing to relationship building, and helping move the project forward. The social aspect of the committee approach was an important part of the engagement process. Participants felt they contributed primarily by participating in discussion, yet could not identify specific contributions they had made. All participants agreed that the experience was meaningful but not profound with regard to how it would impact their engagement, or their engagement of others, in the future. Although experiences were highly subjective, this study suggests that the act of participating in PE has meaning in and of itself to those involved, independent of the activities and/or outcomes of that participation, reflecting a broader public value that PE is an important component of transparent, accountable health systems.https://pxjournal.org/journal/vol1/iss2/11patient engagementquality improvementadvisory committeeevaluation
spellingShingle Cynthia Kendell
Robin Urquhart
Jill Petrella
Sarah MacDonald
Meg McCallum
Evaluation of an advisory committee as a model for patient engagement
Patient Experience Journal
patient engagement
quality improvement
advisory committee
evaluation
title Evaluation of an advisory committee as a model for patient engagement
title_full Evaluation of an advisory committee as a model for patient engagement
title_fullStr Evaluation of an advisory committee as a model for patient engagement
title_full_unstemmed Evaluation of an advisory committee as a model for patient engagement
title_short Evaluation of an advisory committee as a model for patient engagement
title_sort evaluation of an advisory committee as a model for patient engagement
topic patient engagement
quality improvement
advisory committee
evaluation
url https://pxjournal.org/journal/vol1/iss2/11
work_keys_str_mv AT cynthiakendell evaluationofanadvisorycommitteeasamodelforpatientengagement
AT robinurquhart evaluationofanadvisorycommitteeasamodelforpatientengagement
AT jillpetrella evaluationofanadvisorycommitteeasamodelforpatientengagement
AT sarahmacdonald evaluationofanadvisorycommitteeasamodelforpatientengagement
AT megmccallum evaluationofanadvisorycommitteeasamodelforpatientengagement