Impact of Compassion on Voice Behavior: A Moderated Mediation Model
Employee voice is a constructive and change-oriented communication that aims to improve a situation. In line with conservation of resource theory, our research proposed a moderated mediation model by examining the indirect effect of compassion on voice behavior through the mediating effect of affect...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2020-11-01
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| Series: | Journal of Open Innovation: Technology, Market and Complexity |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2199-8531/6/4/148 |
| _version_ | 1797668652755976192 |
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| author | Asma Nisar Ghulam Abid Natasha Saman Elahi Muhammad Ahsan Athar Saira Farooqi |
| author_facet | Asma Nisar Ghulam Abid Natasha Saman Elahi Muhammad Ahsan Athar Saira Farooqi |
| author_sort | Asma Nisar |
| collection | DOAJ |
| description | Employee voice is a constructive and change-oriented communication that aims to improve a situation. In line with conservation of resource theory, our research proposed a moderated mediation model by examining the indirect effect of compassion on voice behavior through the mediating effect of affective commitment, and also examined the conditional effect of managerial support in the mediated relationship of compassion and voice behavior. Data were obtained from employees and their immediate supervisor in the public sector in three times at regular intervals of one week within a 2-month span of time. By using PROCESS macro on an actual sample of employees (300) and supervisors (19), our study found that compassion is positively associated with affective commitment that, in turn, is positively associated with voice behavior. Our study also found that affective commitment mediates the relationship between compassion and voice behavior. Furthermore, managerial support negatively moderates the relationship between affective commitment and voice behavior as well as mediating effect of affective commitment between compassion and voice behavior. The study finding adds to the deeper understanding of the pivotal construct, i.e., voice behavior. In addition to recommendations for more empirical research on voice behavior, theoretical and practical implications are given. |
| first_indexed | 2024-03-11T20:31:31Z |
| format | Article |
| id | doaj.art-a0dcb79e05d24b66a1eff5882b6aced7 |
| institution | Directory Open Access Journal |
| issn | 2199-8531 |
| language | English |
| last_indexed | 2024-03-11T20:31:31Z |
| publishDate | 2020-11-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Journal of Open Innovation: Technology, Market and Complexity |
| spelling | doaj.art-a0dcb79e05d24b66a1eff5882b6aced72023-10-02T08:17:24ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312020-11-01614814810.3390/joitmc6040148Impact of Compassion on Voice Behavior: A Moderated Mediation ModelAsma Nisar0Ghulam Abid1Natasha Saman Elahi2Muhammad Ahsan Athar3Saira Farooqi4School of Business Administration, National College of Business Administration & Economics, Lahore 54660, PakistanDepartment of Business Studies, Kinnaird College for Women, Lahore 54000, PakistanSchool of Business Administration, National College of Business Administration & Economics, Lahore 54660, PakistanSchool of Business Administration, National College of Business Administration & Economics, Lahore 54660, PakistanSchool of Business Administration, National College of Business Administration & Economics, Lahore 54660, PakistanEmployee voice is a constructive and change-oriented communication that aims to improve a situation. In line with conservation of resource theory, our research proposed a moderated mediation model by examining the indirect effect of compassion on voice behavior through the mediating effect of affective commitment, and also examined the conditional effect of managerial support in the mediated relationship of compassion and voice behavior. Data were obtained from employees and their immediate supervisor in the public sector in three times at regular intervals of one week within a 2-month span of time. By using PROCESS macro on an actual sample of employees (300) and supervisors (19), our study found that compassion is positively associated with affective commitment that, in turn, is positively associated with voice behavior. Our study also found that affective commitment mediates the relationship between compassion and voice behavior. Furthermore, managerial support negatively moderates the relationship between affective commitment and voice behavior as well as mediating effect of affective commitment between compassion and voice behavior. The study finding adds to the deeper understanding of the pivotal construct, i.e., voice behavior. In addition to recommendations for more empirical research on voice behavior, theoretical and practical implications are given.https://www.mdpi.com/2199-8531/6/4/148compassionaffective commitmentvoice behaviormanagerial supportconservation of resources theory |
| spellingShingle | Asma Nisar Ghulam Abid Natasha Saman Elahi Muhammad Ahsan Athar Saira Farooqi Impact of Compassion on Voice Behavior: A Moderated Mediation Model Journal of Open Innovation: Technology, Market and Complexity compassion affective commitment voice behavior managerial support conservation of resources theory |
| title | Impact of Compassion on Voice Behavior: A Moderated Mediation Model |
| title_full | Impact of Compassion on Voice Behavior: A Moderated Mediation Model |
| title_fullStr | Impact of Compassion on Voice Behavior: A Moderated Mediation Model |
| title_full_unstemmed | Impact of Compassion on Voice Behavior: A Moderated Mediation Model |
| title_short | Impact of Compassion on Voice Behavior: A Moderated Mediation Model |
| title_sort | impact of compassion on voice behavior a moderated mediation model |
| topic | compassion affective commitment voice behavior managerial support conservation of resources theory |
| url | https://www.mdpi.com/2199-8531/6/4/148 |
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