How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure

This paper constructs a conceptual model of how group-buying servicescape affect consumers’ purchase intention and discusses the regulating effects of price discount and time pressure. This research uses a survey approach to collect data, as a result, we collected 506 valid questionnaires. The resul...

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Main Authors: Zhang Lingying, Zhang Chunling, Li Cui, Wang Kang
Format: Article
Language:English
Published: EDP Sciences 2017-01-01
Series:MATEC Web of Conferences
Subjects:
Online Access:https://doi.org/10.1051/matecconf/201713900129
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author Zhang Lingying
Zhang Chunling
Li Cui
Wang Kang
author_facet Zhang Lingying
Zhang Chunling
Li Cui
Wang Kang
author_sort Zhang Lingying
collection DOAJ
description This paper constructs a conceptual model of how group-buying servicescape affect consumers’ purchase intention and discusses the regulating effects of price discount and time pressure. This research uses a survey approach to collect data, as a result, we collected 506 valid questionnaires. The results show that aesthetic appeal, information exchange, interpersonal interaction and perceived security have a positive effect on positive emotion; layout and functionality, information exchange and interpersonal interaction have a positive effect on virtual touch. Positive emotion and virtual touch can promote the consumer’s purchase intention, and time pressure and price discount play a regulatory function. The results of this study have an important reference value for group-buying operators to use servicescape to attract and retain consumers.
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spelling doaj.art-a0e599a19ebb4bd49ca9aa9e5fcf09c72022-12-21T22:48:46ZengEDP SciencesMATEC Web of Conferences2261-236X2017-01-011390012910.1051/matecconf/201713900129matecconf_icmite2017_00129How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressureZhang LingyingZhang ChunlingLi CuiWang KangThis paper constructs a conceptual model of how group-buying servicescape affect consumers’ purchase intention and discusses the regulating effects of price discount and time pressure. This research uses a survey approach to collect data, as a result, we collected 506 valid questionnaires. The results show that aesthetic appeal, information exchange, interpersonal interaction and perceived security have a positive effect on positive emotion; layout and functionality, information exchange and interpersonal interaction have a positive effect on virtual touch. Positive emotion and virtual touch can promote the consumer’s purchase intention, and time pressure and price discount play a regulatory function. The results of this study have an important reference value for group-buying operators to use servicescape to attract and retain consumers.https://doi.org/10.1051/matecconf/201713900129group-buying servicescapevirtual touchpositive emotiongroup-buying intention
spellingShingle Zhang Lingying
Zhang Chunling
Li Cui
Wang Kang
How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure
MATEC Web of Conferences
group-buying servicescape
virtual touch
positive emotion
group-buying intention
title How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure
title_full How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure
title_fullStr How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure
title_full_unstemmed How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure
title_short How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure
title_sort how group buying servicescape affect consumers purchase intention the regulating effects of price discount and time pressure
topic group-buying servicescape
virtual touch
positive emotion
group-buying intention
url https://doi.org/10.1051/matecconf/201713900129
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AT licui howgroupbuyingservicescapeaffectconsumerspurchaseintentiontheregulatingeffectsofpricediscountandtimepressure
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