How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure
This paper constructs a conceptual model of how group-buying servicescape affect consumers’ purchase intention and discusses the regulating effects of price discount and time pressure. This research uses a survey approach to collect data, as a result, we collected 506 valid questionnaires. The resul...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
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EDP Sciences
2017-01-01
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Series: | MATEC Web of Conferences |
Subjects: | |
Online Access: | https://doi.org/10.1051/matecconf/201713900129 |
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author | Zhang Lingying Zhang Chunling Li Cui Wang Kang |
author_facet | Zhang Lingying Zhang Chunling Li Cui Wang Kang |
author_sort | Zhang Lingying |
collection | DOAJ |
description | This paper constructs a conceptual model of how group-buying servicescape affect consumers’ purchase intention and discusses the regulating effects of price discount and time pressure. This research uses a survey approach to collect data, as a result, we collected 506 valid questionnaires. The results show that aesthetic appeal, information exchange, interpersonal interaction and perceived security have a positive effect on positive emotion; layout and functionality, information exchange and interpersonal interaction have a positive effect on virtual touch. Positive emotion and virtual touch can promote the consumer’s purchase intention, and time pressure and price discount play a regulatory function. The results of this study have an important reference value for group-buying operators to use servicescape to attract and retain consumers. |
first_indexed | 2024-12-14T20:19:44Z |
format | Article |
id | doaj.art-a0e599a19ebb4bd49ca9aa9e5fcf09c7 |
institution | Directory Open Access Journal |
issn | 2261-236X |
language | English |
last_indexed | 2024-12-14T20:19:44Z |
publishDate | 2017-01-01 |
publisher | EDP Sciences |
record_format | Article |
series | MATEC Web of Conferences |
spelling | doaj.art-a0e599a19ebb4bd49ca9aa9e5fcf09c72022-12-21T22:48:46ZengEDP SciencesMATEC Web of Conferences2261-236X2017-01-011390012910.1051/matecconf/201713900129matecconf_icmite2017_00129How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressureZhang LingyingZhang ChunlingLi CuiWang KangThis paper constructs a conceptual model of how group-buying servicescape affect consumers’ purchase intention and discusses the regulating effects of price discount and time pressure. This research uses a survey approach to collect data, as a result, we collected 506 valid questionnaires. The results show that aesthetic appeal, information exchange, interpersonal interaction and perceived security have a positive effect on positive emotion; layout and functionality, information exchange and interpersonal interaction have a positive effect on virtual touch. Positive emotion and virtual touch can promote the consumer’s purchase intention, and time pressure and price discount play a regulatory function. The results of this study have an important reference value for group-buying operators to use servicescape to attract and retain consumers.https://doi.org/10.1051/matecconf/201713900129group-buying servicescapevirtual touchpositive emotiongroup-buying intention |
spellingShingle | Zhang Lingying Zhang Chunling Li Cui Wang Kang How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure MATEC Web of Conferences group-buying servicescape virtual touch positive emotion group-buying intention |
title | How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure |
title_full | How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure |
title_fullStr | How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure |
title_full_unstemmed | How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure |
title_short | How group-buying servicescape affect consumers’ purchase intention, the regulating effects of price discount and time pressure |
title_sort | how group buying servicescape affect consumers purchase intention the regulating effects of price discount and time pressure |
topic | group-buying servicescape virtual touch positive emotion group-buying intention |
url | https://doi.org/10.1051/matecconf/201713900129 |
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