Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?

This paper looks at the impact of digitalization on third-party logistics (3PL) business models. An eclectic framework for the analysis of digital disruptions in service industries is elaborated by linking Porter’s five forces to insights from research on digitalization and innovation. Applying this...

Full description

Bibliographic Details
Main Authors: Erik Hofmann, Florin Osterwalder
Format: Article
Language:English
Published: MDPI AG 2017-11-01
Series:Logistics
Subjects:
Online Access:https://www.mdpi.com/2305-6290/1/2/9
_version_ 1819156189397647360
author Erik Hofmann
Florin Osterwalder
author_facet Erik Hofmann
Florin Osterwalder
author_sort Erik Hofmann
collection DOAJ
description This paper looks at the impact of digitalization on third-party logistics (3PL) business models. An eclectic framework for the analysis of digital disruptions in service industries is elaborated by linking Porter’s five forces to insights from research on digitalization and innovation. Applying this framework to the business field of 3PL reveals that logistics service providers face significant digital hardship from new technologies such as autonomous vehicles and 3D printing as well as from platform-based business models and the sharing economy. We see the following changes in the competitive arena: First, 3PLs focusing on standard services may lose significant market share in the near future. Second, management-related 3PL activities seem to be increasingly offered by new external competitors, which may downgrade 3PLs to simple forwarders. Third, digitalization enables the forward or backward integration of 3PL customers and suppliers when they establish their own services. In addition to its threats, the opportunities of digitalization for 3PLs are discussed. These include the customization of standardized logistics services, the provision of cloud logistics services, platform-based asset and logistics infrastructure sharing, the “physical internet” as a future transportation system and the adoption and integration of 3D printing into existing 3PL business models.
first_indexed 2024-12-22T15:48:55Z
format Article
id doaj.art-a11e76f40b5d4f469414ad4cd94e1be4
institution Directory Open Access Journal
issn 2305-6290
language English
last_indexed 2024-12-22T15:48:55Z
publishDate 2017-11-01
publisher MDPI AG
record_format Article
series Logistics
spelling doaj.art-a11e76f40b5d4f469414ad4cd94e1be42022-12-21T18:20:57ZengMDPI AGLogistics2305-62902017-11-0112910.3390/logistics1020009logistics1020009Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?Erik Hofmann0Florin Osterwalder1Chair of Logistics Management, University of St.Gallen, Dufourstrasse 40a, 9000 St. Gallen, SwitzerlandLampe & Schwartze KG Marine Underwriting, Herrlichkeit 5-6, 28199 Bremen, GermanyThis paper looks at the impact of digitalization on third-party logistics (3PL) business models. An eclectic framework for the analysis of digital disruptions in service industries is elaborated by linking Porter’s five forces to insights from research on digitalization and innovation. Applying this framework to the business field of 3PL reveals that logistics service providers face significant digital hardship from new technologies such as autonomous vehicles and 3D printing as well as from platform-based business models and the sharing economy. We see the following changes in the competitive arena: First, 3PLs focusing on standard services may lose significant market share in the near future. Second, management-related 3PL activities seem to be increasingly offered by new external competitors, which may downgrade 3PLs to simple forwarders. Third, digitalization enables the forward or backward integration of 3PL customers and suppliers when they establish their own services. In addition to its threats, the opportunities of digitalization for 3PLs are discussed. These include the customization of standardized logistics services, the provision of cloud logistics services, platform-based asset and logistics infrastructure sharing, the “physical internet” as a future transportation system and the adoption and integration of 3D printing into existing 3PL business models.https://www.mdpi.com/2305-6290/1/2/9third-party logistics (3PL)logisticsdigital disruptionsindustrial economicse-businessdigitization
spellingShingle Erik Hofmann
Florin Osterwalder
Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?
Logistics
third-party logistics (3PL)
logistics
digital disruptions
industrial economics
e-business
digitization
title Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?
title_full Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?
title_fullStr Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?
title_full_unstemmed Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?
title_short Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?
title_sort third party logistics providers in the digital age towards a new competitive arena
topic third-party logistics (3PL)
logistics
digital disruptions
industrial economics
e-business
digitization
url https://www.mdpi.com/2305-6290/1/2/9
work_keys_str_mv AT erikhofmann thirdpartylogisticsprovidersinthedigitalagetowardsanewcompetitivearena
AT florinosterwalder thirdpartylogisticsprovidersinthedigitalagetowardsanewcompetitivearena