The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users

In this paper, I explore whether and how New Public Management (NPM) inhibits the long-term sustainability of co-production between non-profit practitioners and service users in the United Kingdom. I show how the key elements of NPM (contracts and competitive tendering, performance measurement, a pr...

Full description

Bibliographic Details
Main Author: Caitlin McMullin
Format: Article
Language:English
Published: MDPI AG 2023-01-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/13/2/37
_version_ 1797623066007699456
author Caitlin McMullin
author_facet Caitlin McMullin
author_sort Caitlin McMullin
collection DOAJ
description In this paper, I explore whether and how New Public Management (NPM) inhibits the long-term sustainability of co-production between non-profit practitioners and service users in the United Kingdom. I show how the key elements of NPM (contracts and competitive tendering, performance measurement, a pressure for non-profits to become more ‘business-like’, and the framing of citizens as ‘customers’) provide distinct barriers for non-profits to engage in co-production over the longer term, inhibiting the long-term creation of value for citizens. Through an analysis of seven case study organisations, this paper contributes to building theory about the sustainability of co-production, the factors that shape enduring co-production, and the compatibility/incompatibility of NPM tools with co-production.
first_indexed 2024-03-11T09:19:09Z
format Article
id doaj.art-a16489ecaf7b498eb5d6f50487061fbb
institution Directory Open Access Journal
issn 2076-3387
language English
last_indexed 2024-03-11T09:19:09Z
publishDate 2023-01-01
publisher MDPI AG
record_format Article
series Administrative Sciences
spelling doaj.art-a16489ecaf7b498eb5d6f50487061fbb2023-11-16T18:26:00ZengMDPI AGAdministrative Sciences2076-33872023-01-011323710.3390/admsci13020037The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service UsersCaitlin McMullin0Department of Politics and Society, Aalborg University, 9220 Aalborg, DenmarkIn this paper, I explore whether and how New Public Management (NPM) inhibits the long-term sustainability of co-production between non-profit practitioners and service users in the United Kingdom. I show how the key elements of NPM (contracts and competitive tendering, performance measurement, a pressure for non-profits to become more ‘business-like’, and the framing of citizens as ‘customers’) provide distinct barriers for non-profits to engage in co-production over the longer term, inhibiting the long-term creation of value for citizens. Through an analysis of seven case study organisations, this paper contributes to building theory about the sustainability of co-production, the factors that shape enduring co-production, and the compatibility/incompatibility of NPM tools with co-production.https://www.mdpi.com/2076-3387/13/2/37co-productionsustainabilitynon-profit organisationsNew Public Management
spellingShingle Caitlin McMullin
The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users
Administrative Sciences
co-production
sustainability
non-profit organisations
New Public Management
title The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users
title_full The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users
title_fullStr The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users
title_full_unstemmed The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users
title_short The Persistent Constraints of New Public Management on Sustainable Co-Production between Non-Profit Professionals and Service Users
title_sort persistent constraints of new public management on sustainable co production between non profit professionals and service users
topic co-production
sustainability
non-profit organisations
New Public Management
url https://www.mdpi.com/2076-3387/13/2/37
work_keys_str_mv AT caitlinmcmullin thepersistentconstraintsofnewpublicmanagementonsustainablecoproductionbetweennonprofitprofessionalsandserviceusers
AT caitlinmcmullin persistentconstraintsofnewpublicmanagementonsustainablecoproductionbetweennonprofitprofessionalsandserviceusers