Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services

<p>Abstract</p> <p>Background</p> <p>Over the last five years, Dutch provision of out-of-hours primary health care has shifted from practice-based services towards large-scale general practitioner (GP) cooperatives. Only few population-based studies have been performed...

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Main Authors: Bindels Patrick JE, van Steenwijk-Opdam Pauline CE, Moll van Charante Eric P
Format: Article
Language:English
Published: BMC 2007-08-01
Series:BMC Family Practice
Online Access:http://www.biomedcentral.com/1471-2296/8/46
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author Bindels Patrick JE
van Steenwijk-Opdam Pauline CE
Moll van Charante Eric P
author_facet Bindels Patrick JE
van Steenwijk-Opdam Pauline CE
Moll van Charante Eric P
author_sort Bindels Patrick JE
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Over the last five years, Dutch provision of out-of-hours primary health care has shifted from practice-based services towards large-scale general practitioner (GP) cooperatives. Only few population-based studies have been performed to assess the out-of-hours demand for GP and emergency care, including the referral patterns to the Accident and Emergency Department (AED) by GPs and ambulance services.</p> <p>Method</p> <p>During two four-month periods (five-year interval), a prospective cross-sectional study was performed for a Dutch population of 62,000 people. Data were collected on all patient contacts with one GP cooperative and three AEDs bordering the region.</p> <p>Results</p> <p>Overall, GPs handled 88% of all out-of-hours contacts (275/1000 inhabitants/year), while the AED dealt with the remaining 12% of contacts (38/1000 inhabitants/year). Within the AED, the self-referrals represented a substantial number of contacts (43%), although within the total out-of-hours demand they only represented 5% of all contacts. Self-referrals were predominantly young adult males presenting with an injury, nineteen percent of whom had a fracture. Compared to self-referrals, patients who were referred by the GP or brought in by the ambulance services were generally older and were more frequently admitted for both injury and non-injury (p < 0.01 for all differences).</p> <p>Conclusion</p> <p>The GP cooperative deals with the large majority of out-of-hours problems presented. Within the total demand, self-referrals constitute a stable, yet small group of patients, many of whom seem to have made a reasonable choice to attend the AED. The GPs and the ambulance services appear to be effectively selecting the problems that are presented to the AED.</p>
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spelling doaj.art-a18d0261d9004e41aba8207a7437f9002022-12-22T03:37:58ZengBMCBMC Family Practice1471-22962007-08-01814610.1186/1471-2296-8-46Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance servicesBindels Patrick JEvan Steenwijk-Opdam Pauline CEMoll van Charante Eric P<p>Abstract</p> <p>Background</p> <p>Over the last five years, Dutch provision of out-of-hours primary health care has shifted from practice-based services towards large-scale general practitioner (GP) cooperatives. Only few population-based studies have been performed to assess the out-of-hours demand for GP and emergency care, including the referral patterns to the Accident and Emergency Department (AED) by GPs and ambulance services.</p> <p>Method</p> <p>During two four-month periods (five-year interval), a prospective cross-sectional study was performed for a Dutch population of 62,000 people. Data were collected on all patient contacts with one GP cooperative and three AEDs bordering the region.</p> <p>Results</p> <p>Overall, GPs handled 88% of all out-of-hours contacts (275/1000 inhabitants/year), while the AED dealt with the remaining 12% of contacts (38/1000 inhabitants/year). Within the AED, the self-referrals represented a substantial number of contacts (43%), although within the total out-of-hours demand they only represented 5% of all contacts. Self-referrals were predominantly young adult males presenting with an injury, nineteen percent of whom had a fracture. Compared to self-referrals, patients who were referred by the GP or brought in by the ambulance services were generally older and were more frequently admitted for both injury and non-injury (p < 0.01 for all differences).</p> <p>Conclusion</p> <p>The GP cooperative deals with the large majority of out-of-hours problems presented. Within the total demand, self-referrals constitute a stable, yet small group of patients, many of whom seem to have made a reasonable choice to attend the AED. The GPs and the ambulance services appear to be effectively selecting the problems that are presented to the AED.</p>http://www.biomedcentral.com/1471-2296/8/46
spellingShingle Bindels Patrick JE
van Steenwijk-Opdam Pauline CE
Moll van Charante Eric P
Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services
BMC Family Practice
title Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services
title_full Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services
title_fullStr Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services
title_full_unstemmed Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services
title_short Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services
title_sort out of hours demand for gp care and emergency services patients choices and referrals by general practitioners and ambulance services
url http://www.biomedcentral.com/1471-2296/8/46
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AT mollvancharanteericp outofhoursdemandforgpcareandemergencyservicespatientschoicesandreferralsbygeneralpractitionersandambulanceservices