Communicating about online health information with patients: Exploring determinants among telemental health providers

Objective: To investigate determinants of telemental health (TMH) providers' openness to discuss and confidence to use online mental health information with patients, focusing on providers' eHealth literacy and perceived usefulness of online MH information. Methods: TMH providers (N = 472)...

Full description

Bibliographic Details
Main Authors: Samantha R. Paige, Carma L. Bylund, Hattie Wilczewski, Triton Ong, Janelle F. Barrera, Brandon M. Welch, Brian E. Bunnell
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:PEC Innovation
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2772628223000560
_version_ 1827919929826869248
author Samantha R. Paige
Carma L. Bylund
Hattie Wilczewski
Triton Ong
Janelle F. Barrera
Brandon M. Welch
Brian E. Bunnell
author_facet Samantha R. Paige
Carma L. Bylund
Hattie Wilczewski
Triton Ong
Janelle F. Barrera
Brandon M. Welch
Brian E. Bunnell
author_sort Samantha R. Paige
collection DOAJ
description Objective: To investigate determinants of telemental health (TMH) providers' openness to discuss and confidence to use online mental health information with patients, focusing on providers' eHealth literacy and perceived usefulness of online MH information. Methods: TMH providers (N = 472) completed a web-based survey with questions about discussing and using online health information with patients, perceived usefulness of the Internet as a source of patient information, and eHealth literacy. Results: Providers were open to discussing online health information with patients if they were not treating substance abuse disorders (b = −0.83), felt the Internet was a useful resource (b = 0.18), and felt confident in their skills to evaluate the online information (b = 0.21). Providers were confident using online health information if they worked in a small clinic (b = 0.37), felt the Internet was a useful resource (b = 0.31), knew where to access relevant online health information (b = 0.13), and had skills to help their patients find (b = 0.17) and evaluate (b = 0.54) online information. Conclusion: TMH providers are likely to use online health information resources if they know where and how to find them and perceive the Internet as a useful resource. Innovation: To effectively discuss online health information with patients, providers require skills to evaluate the information with patients.
first_indexed 2024-03-13T04:05:30Z
format Article
id doaj.art-a1a5b417534b45f286d693d251fcc0cd
institution Directory Open Access Journal
issn 2772-6282
language English
last_indexed 2024-03-13T04:05:30Z
publishDate 2023-12-01
publisher Elsevier
record_format Article
series PEC Innovation
spelling doaj.art-a1a5b417534b45f286d693d251fcc0cd2023-06-21T07:01:51ZengElsevierPEC Innovation2772-62822023-12-012100176Communicating about online health information with patients: Exploring determinants among telemental health providersSamantha R. Paige0Carma L. Bylund1Hattie Wilczewski2Triton Ong3Janelle F. Barrera4Brandon M. Welch5Brian E. Bunnell6Doxy.me Research, Doxy.me Inc., Rochester, NY, USADepartment of Health Outcomes and Biomedical Informatics, University of Florida, Gainesville, FL, USADoxy.me Research, Doxy.me Inc., Rochester, NY, USA; Corresponding author at: Doxy.me Inc., 3445 Winton Place, Suite #114, Rochester, NY 14623, USA.Doxy.me Research, Doxy.me Inc., Rochester, NY, USADoxy.me Research, Doxy.me Inc., Rochester, NY, USA; Department of Psychiatry and Behavioral Neurosciences, University of South Florida, Tampa, FL, USADoxy.me Research, Doxy.me Inc., Rochester, NY, USA; Biomedical Informatics Center, Medical University of South Carolina, Charleston, SC, USADoxy.me Research, Doxy.me Inc., Rochester, NY, USA; Department of Psychiatry and Behavioral Neurosciences, University of South Florida, Tampa, FL, USAObjective: To investigate determinants of telemental health (TMH) providers' openness to discuss and confidence to use online mental health information with patients, focusing on providers' eHealth literacy and perceived usefulness of online MH information. Methods: TMH providers (N = 472) completed a web-based survey with questions about discussing and using online health information with patients, perceived usefulness of the Internet as a source of patient information, and eHealth literacy. Results: Providers were open to discussing online health information with patients if they were not treating substance abuse disorders (b = −0.83), felt the Internet was a useful resource (b = 0.18), and felt confident in their skills to evaluate the online information (b = 0.21). Providers were confident using online health information if they worked in a small clinic (b = 0.37), felt the Internet was a useful resource (b = 0.31), knew where to access relevant online health information (b = 0.13), and had skills to help their patients find (b = 0.17) and evaluate (b = 0.54) online information. Conclusion: TMH providers are likely to use online health information resources if they know where and how to find them and perceive the Internet as a useful resource. Innovation: To effectively discuss online health information with patients, providers require skills to evaluate the information with patients.http://www.sciencedirect.com/science/article/pii/S2772628223000560Online health information seekingTelemedicineMental healthPatient-provider communicationeHealth literacy
spellingShingle Samantha R. Paige
Carma L. Bylund
Hattie Wilczewski
Triton Ong
Janelle F. Barrera
Brandon M. Welch
Brian E. Bunnell
Communicating about online health information with patients: Exploring determinants among telemental health providers
PEC Innovation
Online health information seeking
Telemedicine
Mental health
Patient-provider communication
eHealth literacy
title Communicating about online health information with patients: Exploring determinants among telemental health providers
title_full Communicating about online health information with patients: Exploring determinants among telemental health providers
title_fullStr Communicating about online health information with patients: Exploring determinants among telemental health providers
title_full_unstemmed Communicating about online health information with patients: Exploring determinants among telemental health providers
title_short Communicating about online health information with patients: Exploring determinants among telemental health providers
title_sort communicating about online health information with patients exploring determinants among telemental health providers
topic Online health information seeking
Telemedicine
Mental health
Patient-provider communication
eHealth literacy
url http://www.sciencedirect.com/science/article/pii/S2772628223000560
work_keys_str_mv AT samantharpaige communicatingaboutonlinehealthinformationwithpatientsexploringdeterminantsamongtelementalhealthproviders
AT carmalbylund communicatingaboutonlinehealthinformationwithpatientsexploringdeterminantsamongtelementalhealthproviders
AT hattiewilczewski communicatingaboutonlinehealthinformationwithpatientsexploringdeterminantsamongtelementalhealthproviders
AT tritonong communicatingaboutonlinehealthinformationwithpatientsexploringdeterminantsamongtelementalhealthproviders
AT janellefbarrera communicatingaboutonlinehealthinformationwithpatientsexploringdeterminantsamongtelementalhealthproviders
AT brandonmwelch communicatingaboutonlinehealthinformationwithpatientsexploringdeterminantsamongtelementalhealthproviders
AT brianebunnell communicatingaboutonlinehealthinformationwithpatientsexploringdeterminantsamongtelementalhealthproviders