Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa
The purpose of this study is to get an overview and explanation of the various weaknesses of Bengkulu University Library management to improve social services to users by using Ishikawa diagram analysis consisting of Manpower/People, Materials, Methods/Processes, Machines/Equipment, Measurement/Minu...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Institut Agama Islam Negeri (IAIN) Curup
2021-12-01
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| Series: | Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi |
| Subjects: | |
| Online Access: | http://journal.iaincurup.ac.id/index.php/TI/article/view/2170 |
| _version_ | 1797974639357460480 |
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| author | Alex Abdu Chalik Yessilia Osira |
| author_facet | Alex Abdu Chalik Yessilia Osira |
| author_sort | Alex Abdu Chalik |
| collection | DOAJ |
| description | The purpose of this study is to get an overview and explanation of the various weaknesses of Bengkulu University Library management to improve social services to users by using Ishikawa diagram analysis consisting of Manpower/People, Materials, Methods/Processes, Machines/Equipment, Measurement/Minutes and Market/ User. This research method uses a qualitative descriptive method using a qualitative approach. Data were collected through in-depth interview techniques, observation, and documentation studies as well as Focus Group Discussion. The results of the study found that there were still many weaknesses in the administration, processing, circulation services and information technology. This weakness is related to human resources, materials and equipment, machinery/equipment, funds, and time and market (users). The problem that becomes this weakness is the lack of policy from the leadership to place quality human resources in the Bengkulu University Library UPT and provide opportunities for librarians and librarians to take part in internships and various training/workshops related to literature and the lack of budget allocations to repair and improve the quality of human resources, materials/equipment, machines/equipment, and other facilities and infrastructure that are damaged and not in accordance with the times |
| first_indexed | 2024-04-11T04:22:59Z |
| format | Article |
| id | doaj.art-a1cc7e51ba4c491d881d87772612ffe3 |
| institution | Directory Open Access Journal |
| issn | 2580-3654 2580-3662 |
| language | Indonesian |
| last_indexed | 2024-04-11T04:22:59Z |
| publishDate | 2021-12-01 |
| publisher | Institut Agama Islam Negeri (IAIN) Curup |
| record_format | Article |
| series | Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi |
| spelling | doaj.art-a1cc7e51ba4c491d881d87772612ffe32022-12-30T09:05:47ZindInstitut Agama Islam Negeri (IAIN) CurupTik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi2580-36542580-36622021-12-015215517210.29240/tik.v5i2.21701210Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram IshikawaAlex Abdu Chalik0Yessilia Osira1Universitas BengkuluUniversitas BengkuluThe purpose of this study is to get an overview and explanation of the various weaknesses of Bengkulu University Library management to improve social services to users by using Ishikawa diagram analysis consisting of Manpower/People, Materials, Methods/Processes, Machines/Equipment, Measurement/Minutes and Market/ User. This research method uses a qualitative descriptive method using a qualitative approach. Data were collected through in-depth interview techniques, observation, and documentation studies as well as Focus Group Discussion. The results of the study found that there were still many weaknesses in the administration, processing, circulation services and information technology. This weakness is related to human resources, materials and equipment, machinery/equipment, funds, and time and market (users). The problem that becomes this weakness is the lack of policy from the leadership to place quality human resources in the Bengkulu University Library UPT and provide opportunities for librarians and librarians to take part in internships and various training/workshops related to literature and the lack of budget allocations to repair and improve the quality of human resources, materials/equipment, machines/equipment, and other facilities and infrastructure that are damaged and not in accordance with the timeshttp://journal.iaincurup.ac.id/index.php/TI/article/view/2170managementsocial servicelibrarian |
| spellingShingle | Alex Abdu Chalik Yessilia Osira Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa Tik Ilmeu: Jurnal Ilmu Perpustakaan dan Informasi management social service librarian |
| title | Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa |
| title_full | Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa |
| title_fullStr | Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa |
| title_full_unstemmed | Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa |
| title_short | Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa |
| title_sort | manajemen perpustakaan universitas bengkulu untuk meningkatkan pelayanan sosial terhadap pemustaka melalui analisis diagram ishikawa |
| topic | management social service librarian |
| url | http://journal.iaincurup.ac.id/index.php/TI/article/view/2170 |
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