Defining and acting on water poverty in England and Wales

Water poverty is the lived condition households experience when they are struggling, or unable, to afford their water bills. Despite a relatively low public profile, it affected approximately 20% of households in England and Wales in 2020. Currently, as many as 34% of bill payers report struggling t...

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Main Authors: Ruth Sylvester, P. Hutchings, A. Mdee
Format: Article
Language:English
Published: IWA Publishing 2023-05-01
Series:Water Policy
Subjects:
Online Access:http://wpol.iwaponline.com/content/25/5/492
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author Ruth Sylvester
P. Hutchings
A. Mdee
author_facet Ruth Sylvester
P. Hutchings
A. Mdee
author_sort Ruth Sylvester
collection DOAJ
description Water poverty is the lived condition households experience when they are struggling, or unable, to afford their water bills. Despite a relatively low public profile, it affected approximately 20% of households in England and Wales in 2020. Currently, as many as 34% of bill payers report struggling to pay fairly frequently. This comprehensive review examines definitions, prevalence and manifestations of water poverty through an analysis of 354 grey and academic documents, dating between 1985 and 2022. Synthesising the literature revealed how water poverty is a structurally-produced problem, reflecting trends in sector governance and wider societal processes. In the 1980s and 1990s, water poverty was characterised by household disconnections, as defaulting customers were considered a drain on the financial health of newly privatised utilities. Owing to civil society opposition, by 2000 water poverty became a technocratic problem of affordability and debt. Despite certain legal protections for vulnerable households, structural drivers of water poverty were unresolved and rates continued to rise, peaking in 2013/2014. Contemporary discourse emphasises extending availability, accessibility and flexibility of support, but structural inequalities remain hidden. It is, therefore, highly questionable whether the water sector in England and Wales can fulfil its commitment to ending water poverty by 2030. HIGHLIGHTS Civil society opposition precipitated legal protections for domestic water customers.; Bad debt has spiralled in the water industry reaching an estimated £3.5 billion in 2020.; Customer affordability is intrinsically linked to structural inequalities in sectoral financial mechanisms.; Regulation has tentatively protected customers in recent years, although securing business interests continues to take priority.;
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spelling doaj.art-a1eb8f78d7374912961f3e1bc761a6302023-06-06T13:28:52ZengIWA PublishingWater Policy1366-70171996-97592023-05-0125549250810.2166/wp.2023.253253Defining and acting on water poverty in England and WalesRuth Sylvester0P. Hutchings1A. Mdee2 School of Civil Engineering, University of Leeds, Woodhouse Lane, Leeds, UK School of Civil Engineering, University of Leeds, Woodhouse Lane, Leeds, UK School of Politics and International Studies, Social Sciences Building, University of Leeds, Leeds, UK Water poverty is the lived condition households experience when they are struggling, or unable, to afford their water bills. Despite a relatively low public profile, it affected approximately 20% of households in England and Wales in 2020. Currently, as many as 34% of bill payers report struggling to pay fairly frequently. This comprehensive review examines definitions, prevalence and manifestations of water poverty through an analysis of 354 grey and academic documents, dating between 1985 and 2022. Synthesising the literature revealed how water poverty is a structurally-produced problem, reflecting trends in sector governance and wider societal processes. In the 1980s and 1990s, water poverty was characterised by household disconnections, as defaulting customers were considered a drain on the financial health of newly privatised utilities. Owing to civil society opposition, by 2000 water poverty became a technocratic problem of affordability and debt. Despite certain legal protections for vulnerable households, structural drivers of water poverty were unresolved and rates continued to rise, peaking in 2013/2014. Contemporary discourse emphasises extending availability, accessibility and flexibility of support, but structural inequalities remain hidden. It is, therefore, highly questionable whether the water sector in England and Wales can fulfil its commitment to ending water poverty by 2030. HIGHLIGHTS Civil society opposition precipitated legal protections for domestic water customers.; Bad debt has spiralled in the water industry reaching an estimated £3.5 billion in 2020.; Customer affordability is intrinsically linked to structural inequalities in sectoral financial mechanisms.; Regulation has tentatively protected customers in recent years, although securing business interests continues to take priority.;http://wpol.iwaponline.com/content/25/5/492affordabilitycustomer vulnerabilityunited kingdomgovernancewater poverty
spellingShingle Ruth Sylvester
P. Hutchings
A. Mdee
Defining and acting on water poverty in England and Wales
Water Policy
affordability
customer vulnerability
united kingdom
governance
water poverty
title Defining and acting on water poverty in England and Wales
title_full Defining and acting on water poverty in England and Wales
title_fullStr Defining and acting on water poverty in England and Wales
title_full_unstemmed Defining and acting on water poverty in England and Wales
title_short Defining and acting on water poverty in England and Wales
title_sort defining and acting on water poverty in england and wales
topic affordability
customer vulnerability
united kingdom
governance
water poverty
url http://wpol.iwaponline.com/content/25/5/492
work_keys_str_mv AT ruthsylvester definingandactingonwaterpovertyinenglandandwales
AT phutchings definingandactingonwaterpovertyinenglandandwales
AT amdee definingandactingonwaterpovertyinenglandandwales