Conceptual Framework for Product Service Systems
To remain competitive in the current market, an enterprise must differentiate itself based on higher value propositions. For this purpose, since improving the product or service performance can reach some limits, one potential solution is to move towards new combinations of products and services. Th...
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| Format: | Article |
| Language: | English |
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MDPI AG
2018-06-01
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| Series: | Systems |
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| Online Access: | http://www.mdpi.com/2079-8954/6/2/20 |
| _version_ | 1798003769448857600 |
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| author | Amir Pirayesh Guy Doumeingts Marco Seregni Sergio Gusmeroli Ingo Westphal Lara Gonzalez Carl Hans María José Núñez Ariño Alessandro Canepa Eugenio Andoni Laskurain |
| author_facet | Amir Pirayesh Guy Doumeingts Marco Seregni Sergio Gusmeroli Ingo Westphal Lara Gonzalez Carl Hans María José Núñez Ariño Alessandro Canepa Eugenio Andoni Laskurain |
| author_sort | Amir Pirayesh |
| collection | DOAJ |
| description | To remain competitive in the current market, an enterprise must differentiate itself based on higher value propositions. For this purpose, since improving the product or service performance can reach some limits, one potential solution is to move towards new combinations of products and services. This evolution, called servitization, leads to the generation of Product Service Systems (PSS). Servitization requires not only a clear understanding of enterprise core business, but also a clear vision of the prevailing trends and challenges of PSS development from both the business and technological points of view. In addition, the evolution path should be aligned with the enterprise strategy. This paper first highlights the notion of symbiotic PSS where product systems and service systems, and their stakeholders, interoperate seamlessly based on a win-win approach. Then, it proposes a PSS Conceptual Framework (PSS-CF), which can be applied in the early stages of servitization to increase the understating of PSS dimensions and to facilitate the prioritization of the servitization investments. The framework dimensions were discussed in several iterations, from both the academic and industrial points of view, in the frame of a European research project. Moreover, the applicability of the framework was studied in four different industrial use-cases. |
| first_indexed | 2024-04-11T12:13:11Z |
| format | Article |
| id | doaj.art-a21ebf2b8dcd49a6b92818e042d70832 |
| institution | Directory Open Access Journal |
| issn | 2079-8954 |
| language | English |
| last_indexed | 2024-04-11T12:13:11Z |
| publishDate | 2018-06-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Systems |
| spelling | doaj.art-a21ebf2b8dcd49a6b92818e042d708322022-12-22T04:24:29ZengMDPI AGSystems2079-89542018-06-01622010.3390/systems6020020systems6020020Conceptual Framework for Product Service SystemsAmir Pirayesh0Guy Doumeingts1Marco Seregni2Sergio Gusmeroli3Ingo Westphal4Lara Gonzalez5Carl Hans6María José Núñez Ariño7Alessandro Canepa Eugenio8Andoni Laskurain9INTEROP-VLab, c/o Bureau Aquitaine Europe, 21 rue Montoyer, 1000 Brussels, BelgiumINTEROP-VLab, c/o Bureau Aquitaine Europe, 21 rue Montoyer, 1000 Brussels, BelgiumPolitecnico di Milano, Department of Management, Economics and Industrial Engineering, Via Lambruschini 4/b, 20133 Milano, ItalyPolitecnico di Milano, Department of Management, Economics and Industrial Engineering, Via Lambruschini 4/b, 20133 Milano, ItalyBIBA, Bremer Institut für Produktion und Logistik GmbH, Hochschulring 20, D-28359 Bremen, GermanyInnovalia Association, C/Rodriguez Arias 6 Dpto.605, 48008 Bilbao, SpainFTI Engineering Network GmbH, Schmiedestrasse 2, 15745 Wildau, GermanyAIDIMME Meta-Processing, Furniture, Wood and Packaging Technology Institute, Parque Tecnológico, C/Benjamín Franklin, 13, 46980 Paterna, Valencia, SpainFratelli Piacenza S.P.A., Regione CISI, 13814 Pollone, Biella, ItalyNeco, C/Ortuburu s/n B° Urkizuaran, 48230 Elorrio, Bizkaia, SpainTo remain competitive in the current market, an enterprise must differentiate itself based on higher value propositions. For this purpose, since improving the product or service performance can reach some limits, one potential solution is to move towards new combinations of products and services. This evolution, called servitization, leads to the generation of Product Service Systems (PSS). Servitization requires not only a clear understanding of enterprise core business, but also a clear vision of the prevailing trends and challenges of PSS development from both the business and technological points of view. In addition, the evolution path should be aligned with the enterprise strategy. This paper first highlights the notion of symbiotic PSS where product systems and service systems, and their stakeholders, interoperate seamlessly based on a win-win approach. Then, it proposes a PSS Conceptual Framework (PSS-CF), which can be applied in the early stages of servitization to increase the understating of PSS dimensions and to facilitate the prioritization of the servitization investments. The framework dimensions were discussed in several iterations, from both the academic and industrial points of view, in the frame of a European research project. Moreover, the applicability of the framework was studied in four different industrial use-cases.http://www.mdpi.com/2079-8954/6/2/20Product Service System (PSS)servitizationproductizationsymbiosisenterprise managementconceptual frameworkstrategic change |
| spellingShingle | Amir Pirayesh Guy Doumeingts Marco Seregni Sergio Gusmeroli Ingo Westphal Lara Gonzalez Carl Hans María José Núñez Ariño Alessandro Canepa Eugenio Andoni Laskurain Conceptual Framework for Product Service Systems Systems Product Service System (PSS) servitization productization symbiosis enterprise management conceptual framework strategic change |
| title | Conceptual Framework for Product Service Systems |
| title_full | Conceptual Framework for Product Service Systems |
| title_fullStr | Conceptual Framework for Product Service Systems |
| title_full_unstemmed | Conceptual Framework for Product Service Systems |
| title_short | Conceptual Framework for Product Service Systems |
| title_sort | conceptual framework for product service systems |
| topic | Product Service System (PSS) servitization productization symbiosis enterprise management conceptual framework strategic change |
| url | http://www.mdpi.com/2079-8954/6/2/20 |
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