E-lifestyle, Customer Satisfaction and Loyalty among Mobile Subscribers in Thailand
This paper aims at assessing the relationship between e-lifestyle, customer satisfaction, and loyalty among mobile service subscribers in Thailand. The results reveal that e-lifestyle has a substantial effect on customer satisfaction. Subsequently, customer satisfaction affects strongly on consumer...
Main Authors: | Siti Hasnah Hassan, T. Ramayah Thurasamy, Wai Yee Loi |
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Format: | Article |
Language: | English |
Published: |
EconJournals
2017-01-01
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Series: | International Review of Management and Marketing |
Online Access: | http://mail.econjournals.com/index.php/irmm/article/view/3537 |
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