Participatory planning and quality assessment: contributions of a nursing management technology

ABSTRACT Objective: to analyze the outcomes of participatory planning and quality assessment of the nursing care provided in a hospital ward using a nursing management technology. Method: Convergent care research focuses on research and practice intervention, developed in a hospital in southern B...

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Main Authors: Lara Vandresen, Denise Elvira Pires de Pires, Maria Manuela Martins, Elaine Cristina Novatzki Forte, Jorge Lorenzetti
Format: Article
Language:English
Published: Universidade Federal do Rio de Janeiro 2019-05-01
Series:Escola Anna Nery
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1414-81452019000200227&lng=en&tlng=en
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author Lara Vandresen
Denise Elvira Pires de Pires
Maria Manuela Martins
Elaine Cristina Novatzki Forte
Jorge Lorenzetti
author_facet Lara Vandresen
Denise Elvira Pires de Pires
Maria Manuela Martins
Elaine Cristina Novatzki Forte
Jorge Lorenzetti
author_sort Lara Vandresen
collection DOAJ
description ABSTRACT Objective: to analyze the outcomes of participatory planning and quality assessment of the nursing care provided in a hospital ward using a nursing management technology. Method: Convergent care research focuses on research and practice intervention, developed in a hospital in southern Brazil from April to August 2016. Participatory planning and quality evaluation was performed using the PRAXIS® technology. Results: In the participatory planning, a survey of needs/problems was carried out by 33 professionals followed by 5 workshops, where mission, guiding principles, 4 priority problems, expected results, objectives and plans of activities were defined. For quality evaluation, two indicators were used: satisfaction and notification of adverse events. The evaluation was carried out with 101 patients and /or relatives, predominating “great or good”. Adverse events, 28 records, predominating medication errors. Conclusion: Participatory planning and quality assessment are essential to improve nursing care management and the PRAXIS® technological innovation has been a useful resource.
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spelling doaj.art-a23d3fee4d304dd7984d27d98276fc1b2022-12-21T18:34:54ZengUniversidade Federal do Rio de JaneiroEscola Anna Nery2177-94652019-05-0123210.1590/2177-9465-ean-2018-0330S1414-81452019000200227Participatory planning and quality assessment: contributions of a nursing management technologyLara VandresenDenise Elvira Pires de PiresMaria Manuela MartinsElaine Cristina Novatzki ForteJorge LorenzettiABSTRACT Objective: to analyze the outcomes of participatory planning and quality assessment of the nursing care provided in a hospital ward using a nursing management technology. Method: Convergent care research focuses on research and practice intervention, developed in a hospital in southern Brazil from April to August 2016. Participatory planning and quality evaluation was performed using the PRAXIS® technology. Results: In the participatory planning, a survey of needs/problems was carried out by 33 professionals followed by 5 workshops, where mission, guiding principles, 4 priority problems, expected results, objectives and plans of activities were defined. For quality evaluation, two indicators were used: satisfaction and notification of adverse events. The evaluation was carried out with 101 patients and /or relatives, predominating “great or good”. Adverse events, 28 records, predominating medication errors. Conclusion: Participatory planning and quality assessment are essential to improve nursing care management and the PRAXIS® technological innovation has been a useful resource.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1414-81452019000200227&lng=en&tlng=enAdministración HospitalariaGestión de CalidadIndicadores de CalidadSeguridad del PacienteTecnologías en Salud
spellingShingle Lara Vandresen
Denise Elvira Pires de Pires
Maria Manuela Martins
Elaine Cristina Novatzki Forte
Jorge Lorenzetti
Participatory planning and quality assessment: contributions of a nursing management technology
Escola Anna Nery
Administración Hospitalaria
Gestión de Calidad
Indicadores de Calidad
Seguridad del Paciente
Tecnologías en Salud
title Participatory planning and quality assessment: contributions of a nursing management technology
title_full Participatory planning and quality assessment: contributions of a nursing management technology
title_fullStr Participatory planning and quality assessment: contributions of a nursing management technology
title_full_unstemmed Participatory planning and quality assessment: contributions of a nursing management technology
title_short Participatory planning and quality assessment: contributions of a nursing management technology
title_sort participatory planning and quality assessment contributions of a nursing management technology
topic Administración Hospitalaria
Gestión de Calidad
Indicadores de Calidad
Seguridad del Paciente
Tecnologías en Salud
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1414-81452019000200227&lng=en&tlng=en
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