Using Standardized Whiteboards to Improve Patient Engagement
Whiteboards are ubiquitous fixtures in hospital rooms that may represent a ready-made patient engagement tool; yet, their use has only been minimally explored. This study examined the relationship between a standardized whiteboard communication process and patient activation by using the Patient Act...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2022-05-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/23743735221103030 |
| Summary: | Whiteboards are ubiquitous fixtures in hospital rooms that may represent a ready-made patient engagement tool; yet, their use has only been minimally explored. This study examined the relationship between a standardized whiteboard communication process and patient activation by using the Patient Activation Measure (PAM ® ). Participants ( N = 172) that were optimally involved in whiteboard communication had significantly higher PAM ® scores compared to those who were suboptimally involved. PAM ® scores also correlated with self-reported role, with those endorsing active participation scoring higher than passive listeners. Accordingly, this study establishes a positive association between the structured use of whiteboards and patient activation. |
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| ISSN: | 2374-3743 |