Speaking of users: on user discourses in the field of public libraries

<br><b>Introduction.</b> The aim of the study reported is to examine user discourses identified in the Swedish public library field. The following questions are posed: What user discourses can be found and what characterises them? How are users categorised and what does this categ...

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Main Authors: Ase Hedemark, Jenny Hedman, Olof Sundin
Format: Article
Language:English
Published: University of Borås 2005-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/10-2/paper218.html
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author Ase Hedemark
Jenny Hedman
Olof Sundin
author_facet Ase Hedemark
Jenny Hedman
Olof Sundin
author_sort Ase Hedemark
collection DOAJ
description <br><b>Introduction.</b> The aim of the study reported is to examine user discourses identified in the Swedish public library field. The following questions are posed: What user discourses can be found and what characterises them? How are users categorised and what does this categorisation imply? The departure point in this paper is that the ways users are categorised influence their information behaviour. Plausible consequences for the relation between the interest of the public library and the users are discussed. <br><b>Method.</b> The empirical focus of the paper is a discourse analysis with a starting-point in Ernesto Laclaus and Chantal Mouffes discourse theory. <br><b>Analysis.</b> Sixty-two articles from three established Swedish library journals are analysed through a model in four phases. These phases include designations of users, user categories, themes within which users are described and user discourses. <br><b>Results.</b> Four user discourses are revealed: a general education discourse, a pedagogical discourse, an information technology discourse and an information management discourse. <br><b>Conclusion.</b> The discourses hold both levels of idealizing and experience related rhetoric. The dominant general education discourse is based on a tradition of fostering and refining as well as educating the general public and thereby reproduces inequality between the user and the library.
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spelling doaj.art-a29f0e3e420048d4beeecfc7f720013d2022-12-22T02:58:44ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132005-01-01102218Speaking of users: on user discourses in the field of public librariesAse HedemarkJenny HedmanOlof Sundin<br><b>Introduction.</b> The aim of the study reported is to examine user discourses identified in the Swedish public library field. The following questions are posed: What user discourses can be found and what characterises them? How are users categorised and what does this categorisation imply? The departure point in this paper is that the ways users are categorised influence their information behaviour. Plausible consequences for the relation between the interest of the public library and the users are discussed. <br><b>Method.</b> The empirical focus of the paper is a discourse analysis with a starting-point in Ernesto Laclaus and Chantal Mouffes discourse theory. <br><b>Analysis.</b> Sixty-two articles from three established Swedish library journals are analysed through a model in four phases. These phases include designations of users, user categories, themes within which users are described and user discourses. <br><b>Results.</b> Four user discourses are revealed: a general education discourse, a pedagogical discourse, an information technology discourse and an information management discourse. <br><b>Conclusion.</b> The discourses hold both levels of idealizing and experience related rhetoric. The dominant general education discourse is based on a tradition of fostering and refining as well as educating the general public and thereby reproduces inequality between the user and the library.http://informationr.net/ir/10-2/paper218.htmlDiscourse analysis of public library conceptions of users
spellingShingle Ase Hedemark
Jenny Hedman
Olof Sundin
Speaking of users: on user discourses in the field of public libraries
Information Research: An International Electronic Journal
Discourse analysis of public library conceptions of users
title Speaking of users: on user discourses in the field of public libraries
title_full Speaking of users: on user discourses in the field of public libraries
title_fullStr Speaking of users: on user discourses in the field of public libraries
title_full_unstemmed Speaking of users: on user discourses in the field of public libraries
title_short Speaking of users: on user discourses in the field of public libraries
title_sort speaking of users on user discourses in the field of public libraries
topic Discourse analysis of public library conceptions of users
url http://informationr.net/ir/10-2/paper218.html
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