Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov Technique

This paper aims to design a new kind of questionnaire to be applied in the Knowledge Management audit. For illustration purpose, we analyse the knowledge management audit in a grain storage and conservation company. This proposal is based on 18 well-known questionnaires to audit knowledge managem...

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Main Authors: Yuly Esther Medina Nogueira, Yusef El Assafiri Ojeda, Dianelys Nogueira Rivera, Alberto Medina León, Daylin Medina Nogueira
Format: Article
Language:English
Published: University of New Mexico 2019-12-01
Series:Neutrosophic Sets and Systems
Subjects:
Online Access:http://fs.unm.edu/NSS/DesignAndApplicationOfAQuestionnaire.pdf
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author Yuly Esther Medina Nogueira
Yusef El Assafiri Ojeda
Dianelys Nogueira Rivera
Alberto Medina León
Daylin Medina Nogueira
author_facet Yuly Esther Medina Nogueira
Yusef El Assafiri Ojeda
Dianelys Nogueira Rivera
Alberto Medina León
Daylin Medina Nogueira
author_sort Yuly Esther Medina Nogueira
collection DOAJ
description This paper aims to design a new kind of questionnaire to be applied in the Knowledge Management audit. For illustration purpose, we analyse the knowledge management audit in a grain storage and conservation company. This proposal is based on 18 well-known questionnaires to audit knowledge management. We recommend using neutrosophic Iadov to process the obtained answers. Neutrosophy is combined with Iadov technique to model uncertainty and indeterminacy which characterize the possible answers given by the interviewed persons, as well as to evaluate according to a linguistic scale. Our contribution is that we propose a more generic questionnaire on knowledge management audit which can process indeterminate information and knowledge, and additionally we confirm it with one case study.
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spelling doaj.art-a2b0cd28f6c346ecb7bc7816dbae10132022-12-21T20:35:50ZengUniversity of New MexicoNeutrosophic Sets and Systems2331-60552331-608X2019-12-0130708710.5281/zenodo.3569643Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov TechniqueYuly Esther Medina Nogueira0 Yusef El Assafiri Ojeda1Dianelys Nogueira Rivera2Alberto Medina León3Daylin Medina Nogueira4 Departament of Industrial, Universidad de Matanzas, Matanzas 40 400, Cuba. Departament of Industrial, Universidad de Matanzas, Matanzas 40 400, Cuba. Departament of Industrial, Universidad de Matanzas, Matanzas 40 400, Cuba. Departament of Industrial, Universidad de Matanzas, Matanzas 40 400, Cuba. Departament of Industrial, Universidad de Matanzas, Matanzas 40 400, Cuba.This paper aims to design a new kind of questionnaire to be applied in the Knowledge Management audit. For illustration purpose, we analyse the knowledge management audit in a grain storage and conservation company. This proposal is based on 18 well-known questionnaires to audit knowledge management. We recommend using neutrosophic Iadov to process the obtained answers. Neutrosophy is combined with Iadov technique to model uncertainty and indeterminacy which characterize the possible answers given by the interviewed persons, as well as to evaluate according to a linguistic scale. Our contribution is that we propose a more generic questionnaire on knowledge management audit which can process indeterminate information and knowledge, and additionally we confirm it with one case study.http://fs.unm.edu/NSS/DesignAndApplicationOfAQuestionnaire.pdfknowledge management auditquestionnaireprocessesneutrosophic iadov technique.
spellingShingle Yuly Esther Medina Nogueira
Yusef El Assafiri Ojeda
Dianelys Nogueira Rivera
Alberto Medina León
Daylin Medina Nogueira
Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov Technique
Neutrosophic Sets and Systems
knowledge management audit
questionnaire
processes
neutrosophic iadov technique.
title Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov Technique
title_full Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov Technique
title_fullStr Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov Technique
title_full_unstemmed Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov Technique
title_short Design and Application of A Questionnaire for the Development of the Knowledge Management Audit Using Neutrosophic Iadov Technique
title_sort design and application of a questionnaire for the development of the knowledge management audit using neutrosophic iadov technique
topic knowledge management audit
questionnaire
processes
neutrosophic iadov technique.
url http://fs.unm.edu/NSS/DesignAndApplicationOfAQuestionnaire.pdf
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