Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing Companies

In the operations management field, operational practices like total quality management or just in time have been seen as a way to improve operational performance and ultimately financial performance. Empirical support for this effect of operational practices in financial performance has been, howev...

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Main Authors: André Luís de Castro Moura Duarte, Luiz Artur Ledur Brito, Luiz Carlos Di Serio, Guilherme Silveira Martins
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) 2011-10-01
Series:BAR: Brazilian Administration Review
Subjects:
Online Access:http://www.anpad.org.br/periodicos/arq_pdf/a_1245.pdf
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author André Luís de Castro Moura Duarte
Luiz Artur Ledur Brito
Luiz Carlos Di Serio
Guilherme Silveira Martins
author_facet André Luís de Castro Moura Duarte
Luiz Artur Ledur Brito
Luiz Carlos Di Serio
Guilherme Silveira Martins
author_sort André Luís de Castro Moura Duarte
collection DOAJ
description In the operations management field, operational practices like total quality management or just in time have been seen as a way to improve operational performance and ultimately financial performance. Empirical support for this effect of operational practices in financial performance has been, however, limited due to research design and the inherent difficulties of using performance as a dependent variable. In this paper, we tested the relationship between selected operational practices (quality management, just in time, ISO certification and services outsourcing) in financial performance outcomes of profitability and growth. A sample of 1200 firms, operating in São Paulo, Brazil, was used. Analysis using multiple regression explored the direct effect of practices and their interaction with industry dummies. Results did not support the existence of a positive relationship with financial performance. A negative relationship of outsourcing with both profitability and growth was found, supporting some critical views of the outsourcing practice. A weaker negative relationship between ISO certification and growth was also found. Some interactions between practices and industries were also significant, with mixed results, indicating that the effect of practices on performance might be context dependent.
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spelling doaj.art-a2ba8f37068f449eb3107bdb91ffe2252023-01-02T05:16:19ZengAssociação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)BAR: Brazilian Administration Review1807-76922011-10-0184395411Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing CompaniesAndré Luís de Castro Moura DuarteLuiz Artur Ledur BritoLuiz Carlos Di SerioGuilherme Silveira MartinsIn the operations management field, operational practices like total quality management or just in time have been seen as a way to improve operational performance and ultimately financial performance. Empirical support for this effect of operational practices in financial performance has been, however, limited due to research design and the inherent difficulties of using performance as a dependent variable. In this paper, we tested the relationship between selected operational practices (quality management, just in time, ISO certification and services outsourcing) in financial performance outcomes of profitability and growth. A sample of 1200 firms, operating in São Paulo, Brazil, was used. Analysis using multiple regression explored the direct effect of practices and their interaction with industry dummies. Results did not support the existence of a positive relationship with financial performance. A negative relationship of outsourcing with both profitability and growth was found, supporting some critical views of the outsourcing practice. A weaker negative relationship between ISO certification and growth was also found. Some interactions between practices and industries were also significant, with mixed results, indicating that the effect of practices on performance might be context dependent.http://www.anpad.org.br/periodicos/arq_pdf/a_1245.pdfoperational practicesfinancial performanceoperations strategy.
spellingShingle André Luís de Castro Moura Duarte
Luiz Artur Ledur Brito
Luiz Carlos Di Serio
Guilherme Silveira Martins
Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing Companies
BAR: Brazilian Administration Review
operational practices
financial performance
operations strategy.
title Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing Companies
title_full Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing Companies
title_fullStr Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing Companies
title_full_unstemmed Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing Companies
title_short Operational Practices and Financial Performance: an Empirical Analysis of Brazilian Manufacturing Companies
title_sort operational practices and financial performance an empirical analysis of brazilian manufacturing companies
topic operational practices
financial performance
operations strategy.
url http://www.anpad.org.br/periodicos/arq_pdf/a_1245.pdf
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