The MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-intervention

Abstract Background Medication charting errors occur often and can be harmful for patients. Interventions to improve charting errors have demonstrated some success particularly if the intervention uses multiple approaches including an education component. The aim of this pilot study was to determine...

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Main Authors: Tony Floyd, Siri Mårtensson, Jannine Bailey, Derek Kay, Bruce McGarity, Bronwyn K. Brew
Format: Article
Language:English
Published: BMC 2019-06-01
Series:BMC Health Services Research
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12913-019-4230-y
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author Tony Floyd
Siri Mårtensson
Jannine Bailey
Derek Kay
Bruce McGarity
Bronwyn K. Brew
author_facet Tony Floyd
Siri Mårtensson
Jannine Bailey
Derek Kay
Bruce McGarity
Bronwyn K. Brew
author_sort Tony Floyd
collection DOAJ
description Abstract Background Medication charting errors occur often and can be harmful for patients. Interventions to improve charting errors have demonstrated some success particularly if the intervention uses multiple approaches including an education component. The aim of this pilot study was to determine whether a multi-faceted intervention, including education of junior doctors and weekday re-charting could reduce in-hospital charting error. Methods Medication charts (n = 579) of all patients admitted to the medical ward of a medium sized regionally-based hospital in Australia over nine months (baseline and during intervention) were inspected for errors. The intervention ran for three months and involved implementation of a National Inpatient Medication Chart targeted error tool with eight targeted charting requirements which was used for visual reminders in the ward and training of junior doctors. In addition, mid-weekly re-charting (MOWER) was performed by a senior and junior doctor team. Results The mean number of charting requirement errors significantly reduced during the intervention by 26% from 4.6 ± 1.3 to 3.4 ± 1.7 per chart (p < 0.001). Re-chart errors reduced on average by 50% (4.4 ± 1.4 to 2.2 ± 1.7 per chart, p < 0.001) and primary (initial) charts by 20% (4.6 ± 1.3 to 3.7 ± 1.5 per chart, p < 0.001) during the intervention. Failing to provide indication information for a drug, prescriber name, and failing to use generic rather than brand names were the categories with the most errors at baseline and also showed the largest error reductions during the intervention. Conclusions A multi-intervention including education of junior doctors, visual reminders and midweek re-charting are effective in reducing the rate of charting errors. We advise that a larger study is now conducted using the same multi-intervention strategy in different ward settings to evaluate feasibility and sustainability of this intervention.
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spelling doaj.art-a30fe4665e32419f8d07dd8fd151c7c22022-12-21T18:13:16ZengBMCBMC Health Services Research1472-69632019-06-011911710.1186/s12913-019-4230-yThe MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-interventionTony Floyd0Siri Mårtensson1Jannine Bailey2Derek Kay3Bruce McGarity4Bronwyn K. Brew5NSW Department of HealthDepartment of Medical Epidemiology and Biostatistics, Karolinska InstitutetBathurst Rural Clinical School, Western Sydney UniversityNSW Department of HealthNSW Department of HealthDepartment of Medical Epidemiology and Biostatistics, Karolinska InstitutetAbstract Background Medication charting errors occur often and can be harmful for patients. Interventions to improve charting errors have demonstrated some success particularly if the intervention uses multiple approaches including an education component. The aim of this pilot study was to determine whether a multi-faceted intervention, including education of junior doctors and weekday re-charting could reduce in-hospital charting error. Methods Medication charts (n = 579) of all patients admitted to the medical ward of a medium sized regionally-based hospital in Australia over nine months (baseline and during intervention) were inspected for errors. The intervention ran for three months and involved implementation of a National Inpatient Medication Chart targeted error tool with eight targeted charting requirements which was used for visual reminders in the ward and training of junior doctors. In addition, mid-weekly re-charting (MOWER) was performed by a senior and junior doctor team. Results The mean number of charting requirement errors significantly reduced during the intervention by 26% from 4.6 ± 1.3 to 3.4 ± 1.7 per chart (p < 0.001). Re-chart errors reduced on average by 50% (4.4 ± 1.4 to 2.2 ± 1.7 per chart, p < 0.001) and primary (initial) charts by 20% (4.6 ± 1.3 to 3.7 ± 1.5 per chart, p < 0.001) during the intervention. Failing to provide indication information for a drug, prescriber name, and failing to use generic rather than brand names were the categories with the most errors at baseline and also showed the largest error reductions during the intervention. Conclusions A multi-intervention including education of junior doctors, visual reminders and midweek re-charting are effective in reducing the rate of charting errors. We advise that a larger study is now conducted using the same multi-intervention strategy in different ward settings to evaluate feasibility and sustainability of this intervention.http://link.springer.com/article/10.1186/s12913-019-4230-yInpatientsPrescriptionsMedication chartsMedical errorsIntervention
spellingShingle Tony Floyd
Siri Mårtensson
Jannine Bailey
Derek Kay
Bruce McGarity
Bronwyn K. Brew
The MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-intervention
BMC Health Services Research
Inpatients
Prescriptions
Medication charts
Medical errors
Intervention
title The MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-intervention
title_full The MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-intervention
title_fullStr The MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-intervention
title_full_unstemmed The MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-intervention
title_short The MOWER (middle of the week everyone gets a re-chart) pilot study: reducing in-hospital charting error with a multi-intervention
title_sort mower middle of the week everyone gets a re chart pilot study reducing in hospital charting error with a multi intervention
topic Inpatients
Prescriptions
Medication charts
Medical errors
Intervention
url http://link.springer.com/article/10.1186/s12913-019-4230-y
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